Job Description for Product Processing Quality Controller

Definition

The very name “controller” directly says that a person in this position checks the order in which something is executed.
At the same time, regardless of the field of activity, the work of the controller is extremely responsible. Moreover, very often this responsibility is enshrined in criminal and administrative legislation.

The controller profession has dozens of specializations, but the most popular are:

• controller-cashier;
• bank controller;
• quality controller;
• public transport controller.

A quality controller is an employee of an enterprise who is responsible for checking that manufactured products comply with established quality standards. It can also check the usability, reliability and practicality of products.

If we talk about public transport controllers, then these are representatives of transport companies who check that passengers on buses and trams have tickets and valid preferential certificates.

And specialists who are involved in the sales or banking environment are responsible for operating cash and issuing products or services.

History of the profession

The profession of quality control inspector can be said to have appeared thanks to Henry Leland, who made weapons production at the factories of Samuel Colt a role model. The “Master of Precision” introduced the concept of “pass caliber” into use and for the first time in history began to reject outwardly suitable shells due to their non-compliance with the standard. His motto: “Craftsmanship is the credo, accuracy is the law,” is followed by the world’s most successful manufacturers.

Features of the profession

The profession of quality control inspector involves the implementation of technical supervision over the production process.

Regardless of what the company produces (spare parts, clothing, furniture, etc.), the quality of the goods must be at the appropriate level.

In order to increase the efficiency of activities, employees of the above department report directly to the directorate.

Working as a quality control inspector involves the use of measuring instruments, because small defects are not always visible to the naked eye. In some cases, specialists resort to the help of a microscope.

If a defect is detected, the product is returned for revision. If it is impossible to eliminate inconsistencies, then such an item is rejected. Carrying out his duties at a professional level requires the controller to be tough and principled, because marriage is someone else’s fault. No one wants to be responsible for the unprofessional actions of others, so a specialist must carefully monitor the quality of finished products. If he makes a mistake, he will have to compensate for material losses.

In some cases, defects arise due to errors in the technology used, which can be eliminated by replacing it. For this reason, the quality control inspector, on duty, is forced to cooperate with designers and technologists.

Important qualities

To work as a quality control inspector, you must have the following qualities:

• responsibility;
• scrupulousness;
• determination;
• accuracy;
• attentiveness;
• communication skills;
• punctuality;
• stress resistance;
• no vision problems;
• the ability to defend one’s point of view with reason.

Prospects and career

A quality control inspector is a specialist who has the opportunity to build a career. If you have the proper experience and professional skills, after a certain time you can get a promotion, becoming a control master.

The next step is the position of head of the control service of the workshop, and then - head of the technical department of the enterprise.

All manufacturing enterprises need the services of specialists in the above profile. Before going on sale, all products are necessarily checked for quality compliance with fixed GOST standards.

Workplace

Quality control inspectors work at manufacturing enterprises.

Work instructions for the controller of materials, metals, semi-finished products and products

To become a quality control inspector, it is enough to obtain a secondary technical or higher specialized education. Knowledge of production processes is also necessary, because the specialist communicates with technologists, designers, craftsmen, heads of production departments and the sales department. Knowledge of production often comes with experience as either a technologist or a technical control controller.

N 906n “On approval of the Standard Standards for the free issuance of special clothing, special footwear and other personal protective equipment to chemical production workers engaged in work with harmful and (or) dangerous working conditions, as well as work performed in special temperature conditions or associated with pollution ", Order of the Ministry of Health and Social Development of the Russian Federation dated February 16, 2009. The service instructions are developed on the basis of management functions, a qualification directory, standards, regulations and employee surveys. This document must be developed separately for each position provided for in the staffing table. Any instruction includes several main sections: general provisions, directions, duties, privileges, responsibilities and relationships. When starting a job, the employee must be familiarized with the job description against signature.

Responsibilities: 1. Incoming control of raw materials and supplies. 2. Product control during the production process of paints and varnishes. 3. Output control of products. 4. Checking raw materials according to indicators (harmfulness, grinding, dry residue, shine, drying, etc.). 5.

His motto: “Craftsmanship is the credo, accuracy is the law,” is followed by the world’s most successful manufacturers.

To optimally carry out his own functions, the quality control controller has the right to interact with other services and departments of the company, request the necessary documents and information from other departments, and send them the information received. The Quality Control Controller is given the right to sign documents on issues within his functional responsibilities. The world of HR is filled with lots of fun and interesting stories, facts and statistics: from unexpected job search facts and figures, hilarious resume mistakes - to shocking interview stories - every HR manager has encountered it at least once... 6 cases from companies that really work on employer branding. At all stages of selection. This love at first resume is very rare. Trying to test their feelings, recruiters and HRs give difficult tasks, send test assignments, and sometimes they just take too long... The personnel crisis that threatens the global economy will lead to a large-scale shortage of specialists in Russia, experts from Korn Ferry Hay Group have found out.

Responsibilities

The main task of the controller is to prevent manufacturing defects, so he is obliged to regularly monitor:

• the quality of raw materials and production recipes;
• check the quality of production equipment;
• monitor the quality of employee work;
• promptly stop the process during the release of defective products;
• eliminate the causes of its occurrence;
• monitor the correct operation of the equipment;
• compliance of production with technical documentation and state standards.

The quality control inspector is personally responsible for low-quality products and for their return to the factory. That is why highly qualified people who have received appropriate education are hired for this position. Experience, personal qualities and good knowledge of the entire process of manufacturing goods allows us to simultaneously monitor several processes and minimize the presence of defects.

List of knowledge of the head of the quality control department in production

At a minimum, the quality control manager should know:

• legislative and regulatory legal acts, methodological materials on product quality management;
• a system of state supervision, interdepartmental and departmental control over product quality;
• systems, methods and means of technical control;
• production technology of the enterprise's products;
• current industry and enterprise standards and technical conditions;
• procedure for certification of products (works, services);
• procedure for certification of the quality of industrial products;
• the procedure for submitting and considering complaints regarding the quality of raw materials, materials, semi-finished products, components and finished products;
• rules for testing and acceptance of products;
• organization of accounting, procedure and timing for reporting on product quality;
• experience of leading domestic and foreign enterprises in achieving high levels of product quality and organizing its control;
• fundamentals of economics, organization of production, labor and management;
• basics of labor legislation;
• rules and regulations of labor protection.

Requirements

The basic requirements for a quality control inspector are as follows:

• Secondary technical or higher education.
• Experience from 1 year.
• Knowledge of production technology, GOST standards.
• Ability to read drawings and design documentation.
• Skills in operating control and measuring instruments.
• Attention to detail.

Sometimes a specialist may be required to have good vision and excellent coordination of movements, as well as additional education (depending on the specifics of the production).

General provisions

• rules for maintaining relevant document flow;
• documentation parameters for the products being tested;
• The controller of the technical control department (QCD) is accepted into his position, as well as dismissed from it, by order of the director of the enterprise, on the recommendation of the head of this department.
• methods for detecting product defects;
• parameters for assessing the results of the work performed;
• The quality control controller is subordinate to the head of this department.
• In case of temporary absence of a specialist (illness treatment, vacation, work trip), he is replaced by another controller, according to the instructions of the head of the quality control department.
• 1 year of experience in product quality testing.
• higher (bachelor) or secondary specialized education;
• rules for operating relevant equipment and tools;
• industry standards;
• A candidate for this position must meet the following qualification requirements: higher (bachelor) or secondary specialized education;
• 1 year of experience in product quality testing.

The quality control inspector has the following responsibilities:

• Participation in the development of technical specifications for new quality testing tools.
• Completing relevant documentation.
• Participation in research into the causes of marriage.
• Making operational decisions on compliance with the standards of the products being tested.
• Compliance with fire and technological safety standards in the workplace, as well as labor discipline rules.
• Carrying out primary statistical processing of the obtained results.
• Maintenance of related equipment and tools.
• Assisting colleagues from Quality Control Department in their quality control activities.
• Selective control of the required quality parameters of products.
• Participation in decision-making to suspend the production of products of inadequate quality.
• Participate in testing new quality tracking methods.
• Monitoring compliance of manufactured products with the required quality parameters.
• Monitoring the emergence of new regulations and standards affecting its field of activity.
• Reporting information about problems with product quality to the quality control department management.

Job description of Product Quality and Technological Process Controller, 4th category

General professions of chemical production Job descriptions\Working specialties\ Section contents\Typical job description of Product quality and technological process controller, 4th category Position: Product quality and technological process controller, 4th category Division: _________________________ 1.

General provisions:

1. Replaces the 4th category product and process quality controller.
2. Product and process quality controller of the 4th category replaces.
3. The 4th category product and process quality controller is directly subordinate to.
4. The 4th category product and process quality controller carries out the instructions.

2.

Qualification requirements:

1. Participation in the acceptance of equipment after technological stops, cleaning and repairs. page 1 Job Description Product and Process Quality Controller page 2 Job Description Product and Process Quality Controller 4. Rights
   • The product and process quality controller has the right to give instructions and tasks to his subordinate employees on a range of issues included in his functional responsibilities.

   The product and process quality controller has the right to monitor the implementation of production tasks and the timely execution of individual assignments by employees subordinate to him.

2. The product and process quality controller has the right to request and receive the necessary materials and documents related to his activities and the activities of his subordinate employees.
3. The product and process quality controller has the right to interact with other services of the enterprise on production and other issues included in his functional responsibilities.
4. The product and process quality controller has the right to get acquainted with draft decisions of the enterprise management concerning the activities of the Division.
5. The product and process quality controller has the right to submit proposals for improvement of work related to the responsibilities provided for in this Job Description to the manager for consideration.
6. The controller of product quality and technological process has the right to submit for consideration to the manager proposals on rewarding distinguished employees and imposing penalties on violators of production and labor discipline.
7. The product and process quality controller has the right to report to the manager about all identified violations and shortcomings in connection with the work performed.

5. Responsibility

• The product and process quality controller is responsible for improper performance or failure to fulfill his job duties provided for in this job description - within the limits determined by the labor legislation of the Russian Federation.
• The product and process quality controller is responsible for violating the rules and regulations governing the activities of the enterprise.
• When transferring to another job or dismissal from a position, the Product and Process Quality Controller is responsible for the proper and timely delivery of work to the person taking up the current position, and in the absence of one, to the person replacing him or directly to his supervisor.
• The product and process quality controller is responsible for offenses committed in the course of carrying out his activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.
• The product and process quality controller is responsible for causing material damage - within the limits determined by the current labor and civil legislation of the Russian Federation.
• The product and process quality controller is responsible for compliance with current instructions, orders and regulations for maintaining trade secrets and confidential information.
• The product and process quality controller is responsible for compliance with internal regulations, safety and fire safety rules.

This job description has been developed in accordance with (name, number and date of the document) Head of the structural unit: _______________ ________________________ 00.00.00.

(signature) surname, initials AGREED BY: Head of the legal department: _______________ ________________________ 00.00.00

(signature) surname, initials I have read the instructions: _______________ ________________________ 00.00.00 (signature) surname, initials In the world

The product and process quality controller has the right to monitor the implementation of production tasks and the timely execution of individual assignments by employees subordinate to him.

5.

Responsibility

• The product and process quality controller is responsible for improper performance or failure to fulfill his job duties provided for in this job description - within the limits determined by the labor legislation of the Russian Federation.
• The product and process quality controller is responsible for violating the rules and regulations governing the activities of the enterprise.
• When transferring to another job or dismissal from a position, the Product and Process Quality Controller is responsible for the proper and timely delivery of work to the person taking up the current position, and in the absence of one, to the person replacing him or directly to his supervisor.
• The product and process quality controller is responsible for offenses committed in the course of carrying out his activities - within the limits determined by the current administrative, criminal and civil legislation of the Russian Federation.
• The product and process quality controller is responsible for causing material damage - within the limits determined by the current labor and civil legislation of the Russian Federation.
• The product and process quality controller is responsible for compliance with current instructions, orders and regulations for maintaining trade secrets and confidential information.
• The product and process quality controller is responsible for compliance with internal regulations, safety and fire safety rules.

This job description has been developed in accordance with (name, number and date of the document) Head of the structural unit: _______________ ________________________ 00.00.00. (signature) surname, initials AGREED BY: Head of the legal department: _______________ ________________________ 00.00.00 (signature) surname, initials I have read the instructions: _______________ ________________________ 00.00.00

(signature) surname, initials In the world

What you should know

The job of a quality control inspector is very responsible. In addition to monitoring all processes at the factory, he must know all the technical documentation so that the products fully comply with them. Knowing what reasons can lead to defects, an employee of the technical control department is engaged in prevention and elimination of them. After the product has been released, he checks it for suitability. If there is a defective product, the appropriate form is filled out, which states the reasons for its occurrence, those responsible for this, and the write-off of the goods is issued. Here are some other responsibilities of a quality control inspector that he should know:

• standards for raw materials, finished products;
• types and sizes of semi-finished products and finished products;
• technological process;
• ability to use measuring instruments;
• safety regulations, sanitary standards;
• organization of work in the workplace;
• types of defects and methods for eliminating them.

All this allows the employee to visually see during the production process how well the product meets the standards.

Qualification requirements, job responsibilities, rights and responsibilities of a quality control inspector

Now let's briefly look at the contents of each section of the job description.

The first, regarding general provisions, contains the following information:

• general characteristics of the position;
• procedure for appointing and dismissing a controller;
• requirements for the qualifications and length of service of the employee;
• regulatory and methodological acts that the controller must know.

The second section is a list of job responsibilities of the quality control inspector . In particular, it states that he is obliged:

• check the quality of products;
• keep a marriage register;
• participate in the consideration of claims and complaints regarding the delivered goods.

Job description: sample documents

It is necessary to separately consider documents in relation to various areas of production. This will help you accurately determine your rights and obligations if you have been appointed to the position of controller.

Product processing quality

In this case, there is no single sample document, since the nature of the enterprise is taken into account here. Along with it, job responsibilities are determined. For example, in mechanical engineering, it is important to pay attention to the quality of components - bearings, flywheels, carriages, rollers, gears, etc.

At the lathe

Turning production requires the controller to pay attention not only to the quality of the finished products, but also to the materials used in the work. The controller’s task, if a metal that does not meet the quality standards, is found to replace it with high-quality or another type of raw material, if this is permitted by the management of the enterprise.

Film production

The quality control inspector must additionally check the packaging of the finished product, since PVC film tends to tear under mechanical stress. This oversight can lead to huge losses of finished products.

Job Description for Product Processing Quality Controller

We bring to your attention a typical example of a job description for a product processing quality controller, sample 2021. A person with primary or secondary vocational education, special training and work experience can be appointed to this position. Don’t forget, each instruction from the product processing quality controller is handed over against signature.

The hr-portal website provides typical information about the knowledge that a product processing quality controller should have. About duties, rights and responsibilities.

This material is included in the huge library of job descriptions on our website, which is updated daily.

General provisions

1. The product processing quality controller belongs to the category of workers.

2. A person with secondary vocational education or primary vocational education and special training and ________ years of work experience is accepted for the position of product processing quality controller.

3. The product processing quality controller is hired and dismissed by the director of the organization on the recommendation of the head of production (site, workshop)

4. The product processing quality controller must know:

a) special (professional) knowledge for the position:

— technical requirements for the quality of processing at all stages of the technological process;

— methods of technical quality control of processing;

— requirements for placing orders accepted for processing; the procedure for returning incorrectly accepted or placed orders to collection points;

— the effect of solvents, chemical materials and dyes on products, accessories and finishing materials;

— product range and labeling;

— type and fibrous composition of materials;

— rules for completing production batches; technological instructions in production, enterprise standards, republican standards and technical conditions;

— rules for storing and transporting products;

— types of manufacturing defects, methods for their prevention and elimination;

— the procedure for preparing documentation on the quality of services provided and irreparable defects;

b) general knowledge of an employee of the organization:

— rules and regulations of labor protection, safety precautions, industrial sanitation and fire protection,

— rules for using personal protective equipment;

— requirements for the quality of work (services) performed and for the rational organization of labor in the workplace;

— types of defects and ways to prevent and eliminate them;

5. In his activities, the product processing quality controller is guided by:

- orders and instructions of the director of the organization,

- this job description,

— Internal labor regulations of the organization,

6. The product processing quality controller reports directly to a worker with a higher qualification, the head of production (site, workshop) and the director of the organization.

7. During the absence of a product processing quality controller (business trip, vacation, illness, etc.), his duties are performed by a person appointed by the director of the organization on the proposal of the head of production (site, workshop) in the prescribed manner, who acquires the corresponding rights, duties and is responsible for fulfillment of the duties assigned to him.

Job responsibilities of a product processing quality controller

The job responsibilities of the product processing quality controller are:

a) Special (professional) job responsibilities:

— Quality control of product processing at various stages of the technological process.

— Return to collection points of products accepted without indicating defects or due to incompleteness of orders.

— Checking the correctness of determining the types of technological processing, carrying out preparatory operations and compliance with the rules for completing production batches.

— Reviewing products and determining the quality of processing in accordance with current technological instructions, enterprise standards, republican standards and technical conditions.

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— Selection of products with processing defects and identification of the causes of defects.

— Preparation of appropriate documentation for rejected products indicating the type and nature of the defect.

— Sending damaged products for drawing up a report.

— Accounting for inspected and rejected products.

b) General job responsibilities of an employee of the organization:

— Compliance with the internal labor regulations and other local regulations of the organization,

— internal rules and standards of labor protection, safety precautions, industrial sanitation and fire protection.

— Fulfillment, within the framework of the employment contract, of the orders of the employees to whom it was repaired in accordance with these instructions.

— Performing work on acceptance and delivery of shifts, cleaning and washing, disinfection of serviced equipment and communications, cleaning of the workplace, devices, tools, as well as maintaining them in proper condition;

— Maintaining established technical documentation

Rights of the product processing quality controller

The product processing quality controller has the right to:

1. Submit proposals for management’s consideration:

— to improve work related to the responsibilities provided for in this instruction,

— on bringing to material and disciplinary liability workers who violated production and labor discipline.

2. Request from structural divisions and employees of the organization the information necessary for him to perform his job duties.

3. Get acquainted with the documents defining his rights and responsibilities for his position, criteria for assessing the quality of performance of official duties.

4. Get acquainted with the draft decisions of the organization’s management relating to its activities.

5. Require the management of the organization to provide assistance, including ensuring organizational and technical conditions and execution of the established documents necessary for the performance of official duties.

6. Other rights established by current labor legislation.

Responsibility of the product processing quality controller

The product processing quality controller is responsible in the following cases:

1. For improper performance or failure to fulfill one’s job duties provided for in this job description - within the limits established by the labor legislation of the Russian Federation.

2. For offenses committed in the course of their activities - within the limits established by the current administrative, criminal and civil legislation of the Russian Federation.

Personal characteristics

The physical load when working as a quality control inspector is insignificant, but other important personal qualities are required. He must have good memory and vision, be collected and attentive. Professional quality:

1. Correctness. Understanding the physical capabilities of other production workers, communicating with them, but at the same time demanding accurate performance of all duties.
2. Organized. If an employee is inexperienced, does not know how to properly organize the process and is negligent in his duties, then full-time employees, seeing this, may be negligent in their work.
3. Conscientiousness. You need to understand that production errors will have consequences, and you need to be responsible for them.
4. Attentiveness. He is obliged to notice more than everyone around him.
5. Slowness. The official responsibility of a quality control inspector requires a careful attitude to work, careful fulfillment of requirements, therefore the employee must be thorough and unhurried. The monotony and monotony of work can prevent an active person from recognizing production problems in a timely manner.
6. Communication skills. The position involves constant communication with enterprise employees, so it is very important that the technical control specialist is able to find a common language with all people.

What is a job description

Job description of an ecologist at an enterprise

At the moment, an employee of any enterprise has a job description regarding himself, which must be observed unconditionally. Otherwise, you can make a mistake and provoke a shutdown of the entire enterprise due to certain reasons.

Note! A job description is a document with a list of the rights and responsibilities of each employee of an enterprise.

As for the employee of the technical control department, he holds the position of inspector and, in accordance with the job description, checks the quality of manufactured products of any nature. For example, at a reinforced concrete plant, low-quality reinforced concrete products are selected that are not subject to final production. And at metalworking factories they find out which metal structures were created that did not meet the specified characteristics.

Quality Control Controller Salary

The average salary of a controller is 30-35 thousand rubles. If we are talking about a dangerous enterprise, the payment can be increased to 60-70 thousand rubles, which is determined by the large number of job responsibilities of the employee.*

The quality control inspector is an important figure in the enterprise who works in accordance with the job description and the current legislation of the Russian Federation. If violations are detected on the part of employees, he will be held responsible, so his vigilance should not be reduced under any circumstances.

*Prices are current as of August 2021

About document preparation

In accordance with Federal Law No. 79 of July 2004, the creation of a job description is mandatory only for civil servants. Other legal entities or individual entrepreneurs independently resolve issues regarding the preparation of the document. Rostrud even registered letter No. 3042-6-0 dated August 2007, which states that in the absence of work instructions at the enterprise, it is prohibited to bring the general director to administrative responsibility.

Job description of a labor protection specialist

But such guidelines for the actions of controllers are still present at enterprises and they are compiled as follows:

• Only company managers with appropriate education compile a list of rights and responsibilities.
• The responsibilities of the quality control department in production are assigned only to the senior inspector who has a higher education - this requirement is presented in Article 195 of the Labor Code of the Russian Federation.
• The document must contain information that is reflected in Article 57 of the Labor Code of the Russian Federation.
• The document must contain factors that are formed into groups - employee functions, duties and responsibilities.

Note! The beginning of the document begins with clarification of the requirements for the controller. Thus, in accordance with the type of enterprise, he must have the appropriate technical education, as well as meet the requirements regarding qualifications and work experience.

Checkpoint controller

The checkpoint controller is subordinate to the head of the structural unit. Has no subordinates. He organizes access control at the guarded facility. There are no special requirements regarding experience or education for this position.

The job description of a checkpoint controller includes the following responsibilities:

1. Checking papers and passes passing through the checkpoint.
2. Control over the import and export of goods from the territory.
3. Participation in control checks.
4. Inspection of violators' belongings.
5. Monitoring the operation of security system devices.
6. Notifying immediate superiors about alarm activation.
7. Detention of offenders.
8. Acceptance of offices under protection from responsible persons.

Basic parameters for creating a document

Since the Labor Code does not have a procedure for writing a job description, employers can easily create it, focusing on their characteristics and needs. The main requirement is that it should not go beyond the parameters of the employment contract.

A standard instruction is created according to a certain structure:

• A common part.
• Functions of a specialist.
• His responsibility.
• His labor rights.

Possible auxiliary sections:

• Working conditions.
• Parameters for assessing achieved results.
• Official connections.

Additional parts are popular in large companies seeking to standardize as many parameters as possible. This allows them to avoid having to explain a lot of things individually.

Attention! The job description is considered an official document. Therefore, when creating it, it is necessary to comply with basic business design standards: decoding signatures, having company details, etc. It is recommended to print it on corporate letterhead.

General provisions

Introductory section, which indicates the basic parameters of the employee’s activities:

• who replaces him during his absence;
• who runs it;
• the procedure for his hiring and dismissal;
• what he should rely on when performing work;
• what skills are required from him;
• what are the requirements for his experience and education.

Particular attention is paid to the required skills that must enable the performance of the duties listed in the second part.

Attention! In some cases, the controller is required to understand statistical methods for assessing the significance of data, as well as knowledge of the English language or certain parameters of technical documents, which should be separately mentioned in the section.

Functions

Here are the job responsibilities of the specialist assigned to him by the employer. The main functions are the same at all enterprises, but the list of secondary functions may vary depending on the employer's policy. A separate clause is prescribed regarding compliance with industrial safety standards and work discipline.

Attention! When describing specific functions, you can focus on professional standard 40.010 “Quality Control Specialist”, recommended for use by the Order of the Ministry of Labor dated March 21, 2021.

Responsibility

The section provides grounds for holding an employee accountable. The enumeration is given in the most general form possible, since the specific degree of punishment for an employee is determined after the completion of the relevant labor proceedings.

Rights

This part is reserved for listing labor rights added by the employer, in addition to those specified in Art. 21 TK. For the position of the controller, the right to stop the shipment procedure is separately prescribed if critical violations are detected.

The quality control inspector plays a key role in the selection of quality products. An incompetent specialist in this position can not only lead to the loss of clients, lawsuits from consumers, but also undermine the business reputation of the company. Therefore, you need to carefully consider drawing up a high-quality job description. To do this, the following algorithm of actions is used:

• Preparation of the initial version, based on professional standards and standard instructions.
• Further coordination with specialists: legal adviser, heads of HR and quality control departments.
• Prepare a revised version and submit it to the director for approval.
• Getting to know the final version of the employee himself.
• Affixing signatures required by the organization’s document flow standards.

Attention! The employee has the right to obtain his copy of the instructions from the HR department. It can be issued to him in paper form or as a file on the enterprise’s local network. In the latter case, you must first remove all personal data from it.

Participation of quality control department in the production process

The most voluminous and labor-intensive area of ​​work of the technical control department relates directly to the production process. At this stage, the basic task of the service is to prevent the release to the market of a product that would not meet current quality requirements.

The task of the structural unit in this case is to minimize internal production defects. The responsibility of the quality control service includes monitoring compliance with technical conditions and technological nuances. Department employees also have the right to control not only the materials used, but also the production equipment.

The complex of the above measures helps to increase labor productivity and overall product quality.

Technical control department at the enterprise: tasks, functions, structure

This service is practiced at absolutely all industrial enterprises.

II. Job responsibilities

2.1. Organize the work of inspectors and control the quality of products and services, the completeness of manufactured products at the assigned production site.

2.2. Ensure control over compliance with technological regimes at all stages of the production process.

2.3. Take measures to prevent production and prevent the release of products that do not meet established requirements, identify the causes and culprits of defects, and organize records of defects.

2.4. Carry out work on the preparation of technical documentation certifying the quality and completeness of the supplied products (passports, certificates, etc.).

2.5. Take part in the delivery of finished products and completed work (services) to customers.

2.6. Check compliance with instructions and techniques for technical control at workplaces.



2.7. Carry out quality control of containers and packaging at workplaces, the technical condition of equipment and means of transport, storage of raw materials, materials, semi-finished products, components, and finished products.

2.8. Monitor the implementation of schedules for checking the accuracy of production equipment and fixtures, the technical condition of control and measuring equipment, their availability at workplaces and timely submission for state inspection.

2.9. Study and improve technology for monitoring products, materials, and components.

2.10. Participate in events related to the introduction of new and revision of existing standards, technical specifications, quality indicators and instructions.

2.11. Perform work related to product certification.

2.12. Monitor compliance by workers subordinate to him with labor protection rules, safety regulations, production and labor discipline, and internal labor regulations.

Errors in organizing the work of Quality Control Department

Unfortunately, the opposite situation can often be seen.

A common mistake of modern employers is the redistribution of budget funds in favor of promotions rather than quality control departments. This is a major strategic blunder by management, which may cast doubt on the conclusions of the technical control department staff.

Another common mistake made by employers is the attempt to attribute losses to the excessive rigidity of work to identify internal defects. Some employers generally prefer to brush aside the findings of the quality control department or minimize them. But if any benefit can be traced from this, it is exclusively temporary. Because ultimately the defects will be discovered, but by consumers. And this is a direct blow to the company’s image.

An example of the uncompromising struggle for product quality is the recall of a batch of cars from the famous Mazda brand this year. The manufacturer has discovered a malfunction in the glass cleaning system. The defect may cause deterioration in the visibility of the car while driving.

For a world-famous manufacturer, the loss of reputation is equivalent to the loss of honor. Therefore, if the slightest deviation from production standards is detected, Mazda and other well-known companies recall the entire batch, despite colossal losses.

If defects are detected by the consumer, it means that there are serious shortcomings in the work of the quality control service. And the team lacks interest in detecting internal production defects.

The release of defective products onto the market is evidence of the imbalance of the structural divisions of the quality control department and the absence of a unified leadership role of the employer.

In addition, employers often neglect the motivation of employees of this structural unit. The salary leaves much to be desired.

Finally, sometimes there is low qualification of inspectors. This work must be entrusted to competent persons who have undergone preliminary training.

Ways to improve the efficiency of the technical control department

A proven technique for increasing the efficiency of any structural unit in an enterprise is conducting social research. Quality control department employees can develop a high-quality control methodology by identifying the level of awareness between the manufacturer and the consumer.

The consumer is the best controller. Sales levels are an assessment of the enterprise’s performance. The dialogue between buyers and manufacturers is ongoing. The task of the Quality Control Department employees is to hear it and systematize it in order to draw certain conclusions on the existing shortcomings in production. An analysis of sociological research on this topic will help identify the weak link.

Marketing service analysis is no less effective. As a rule, the area of ​​work in which the largest sales are recorded is characterized by the rigid functioning of the Quality Control Department. Not a single technological inaccuracy was missed here. Violations were clearly monitored here. The result is an expansion of the consumer audience.

In order to keep control over the work of this structural unit, the employer has the right to periodically request a report on cost dynamics. That is, management must have data on the balance of funding for the service and the expenses of controllers, on the level of objectivity and effectiveness of their research.

In enterprises characterized by a small number of personnel and small production capacity, the quality control structural unit may consist of only a few people. In this case, individual staff units are quite capable of performing the volume of work of entire departments. Moreover, practice shows that it is easier to coordinate the work of a small structure than one that is bloated to the point of absurdity.

The effectiveness of organizing the work of the technical control department depends on the personal interest of each employee. Staff awareness is also of great importance. Moreover, it is important not only to bring the detected defects to the attention of the team, but also to indicate exactly what the inspectors proposed to do to correct the situation.

Sometimes ordinary employees are involved in this process. In the future, perhaps they will be included in the quality control department. As a rule, young, energetic and ambitious people work in this department. They often regard work in the quality control department as the first step on the career ladder.

However, this structural unit should also include experienced specialists who, in practice, as a result of many years of work, have developed their own criteria for assessing the quality work of a workshop or laboratory.

Relationships with other departments

The controller must interact with the central laboratory of measuring equipment, with workshops and areas, with the quality engineer of the technical control department. In the first case, the interaction consists of submitting an application for high-frequency and arbitration measurements and tests. Even radio-electronic equipment can come into play here, which will help identify errors in the released item.

Collaboration with sites occurs during the production process of a product, which is manufactured in several stages taking place in specific workshops. Control with the engineer is largely associated with providing data on rejected products and indicating the reasons.

Note! The report sometimes identifies specific individuals who were responsible for the incident. Together with the engineer, measures are taken to eliminate the problem.

I. General provisions

1.1. The control foreman of the technical control department (bureau) in his activities does not depend on the management of the workshop and is directly subordinate to the head (bureau) of technical control (senior control foreman).

1.2. The inspection master is guided in his work by:

— regulations on the technical control department;

— this job description;

- legislation of the Russian Federation.

1.3. Persons with a higher technical education and work experience in production of at least 1 year or secondary specialized education and work experience in production of at least [value] years are appointed to the position of control foreman.

Where can I learn to become a controller?

The education of a specialist directly depends on the industry. For example, it is impossible to become a bank employee in such a responsible position without a specialized higher education. And a person with secondary specialized education can get a job as a public transport controller. At the same time, it is possible to master the profession of controller at the training center of a transport company, since such a specialty is not available in technical schools and colleges.

In other words, in the matter of education, everything depends entirely on the profile. Therefore, if you want to work in the field of inspections, you should, while still an applicant, choose an area of ​​interest and, in accordance with this, receive the necessary education.

Controller-cashier

The cashier controller reports to the senior cashier. He must master all the necessary techniques for operating various cash registers of the enterprise. The cashier controller must know various regulations and orders of management, documentation related to trade and cash transactions, banking documentation, rules for receiving, issuing and storing funds, rules for maintaining a cash book, and so on.

The job description of the cashier controller covers in more detail all the rights and functional responsibilities, as well as what responsibility the employee bears for violation of certain rules, damage to property, loss of cash and other material assets. The operating mode is determined in accordance with the PVTR.

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