Step-by-step instructions on how to get an apartment card through the State Services portal


What is Form 10?

An apartment card is a document of the established form containing information about persons registered in the specified living space. It also contains information about citizens who were previously registered. All residents are registered in the document, regardless of the degree of their relationship with the owner of the apartment. When creating a record of a person's departure, the specific reason for the discharge is indicated.


The card is called Form 10. A5 sheet is used for printing. Corrections in the document are not allowed; this is considered a gross filling error. The form of the card was established by the FMS by order dated September 11, 2012. The following fields must be filled in:

  • exact address of the house;
  • apartment area;
  • phone number;
  • indication of the form of the document;
  • the name of the organization responsible for utilities in this house;
  • a list of citizens who have completed the registration procedure, indicating the date of registration, the date of discharge from the previous place of residence (if any), the date of birth of the person and the degree of relationship with the owner of the apartment;
  • Full name of the tenant or owner of the living space;
  • personal information of the owner.

Sample filling

All items are required to be completed. The document may include information about persons who do not live in this living space, but have the right to do so. For example, if a person is registered in an apartment, but is in prison.

What types of property does it belong to?

The card is issued for residents of apartment buildings:

  • owned by a constituent entity of the Russian Federation or the Russian Federation. This type of housing includes service apartments;
  • Municipal real estate is at the disposal of local authorities. For example, a nursing home, homes for the disabled and orphans;
  • private property of commercial organizations. This includes housing cooperatives run by construction companies;

These residential properties belong to a specific organization of housing and communal services, which assumes the responsibility of providing information for registration of citizens to the Federal Migration Service.

The paper is also issued for a minor citizen under the age of 14 who arrives at the place of new registration with parents, guardians or other relatives.

Procedure for obtaining Form 10

The initial data, as well as all subsequent changes, are made to the form exclusively by officials of the authorities in which it is stored. The registration form must be filled out by hand, in clear letters, without blots or corrections. All fields provided in the form must be filled in.

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Authorized bodies have the right to enter into the document data about people who can permanently stay in the home, but do not do this for objective reasons (being in long-term treatment, in prison, etc.). Exclusion of citizens from the list of registration certificates is permitted only on the basis of official papers.

Cases when an apartment card is needed?


The document is the official basis for confirming the registration of persons in a certain area. Used to complete real estate transactions, receive benefits and other transactions. An extract from the form may be used to provide information at the place of request. The document is required for:

  • registration of real estate purchase and sale transactions;
  • filling out an application for benefits on utility bills;
  • privatization of an apartment by the owner;
  • transfer of property under a gift agreement;
  • obtaining an identification document;
  • confirmation of the status of a large family;
  • certification of the fact that the family needs to improve their living conditions;
  • for inquiries from the military registration and enlistment office;
  • contacting financial institutions, for example, a bank to obtain a mortgage.

If it is necessary to clarify the location of a person during a certain period of time, an apartment card can also be used. It contains information not only about permanent, but also temporary registration.

An extract from the card is also called a certificate of family composition. If necessary, it will be required by any territorial regulatory authority.

Why might you need an apartment card?

The apartment card can be used in various fields of activity. It may be required to receive government subsidies. Let's consider the areas in which this certificate may be required:

  • Financial transactions for the sale and rental of an apartment. Before concluding a contract, the buyer must familiarize himself with all certificates relating to real estate;
  • This card may be useful in the process of applying for government subsidies;
  • The certificate allows you to resolve issues with the military commissariat;
  • The certificate contains complete information about the number of registered family members;
  • An apartment card will help you register the status of a large family.

Where and how to get the document?

The cards are stored in a special file cabinet by an employee of the company that manages the house. The responsible person does not have the ability to issue the original form every time information about residents is required. Therefore, an extract from the apartment map containing registration information is provided.

To obtain an extract from the card, you must go to the service organization, the MFC, or order the document through the State Services portal.


Information is provided upon verbal request from the person ordering the extract. The collected package of documents is accompanied by an oral explanation of the information, after which the responsible employee draws up an extract from the apartment card. In case of refusal to provide information, the company representative is obliged to draw up a written explanation indicating the reason for the refusal, supplementing it with a link to the legislative act regulating this issue.

Documents for obtaining an extract

The oral statement is accompanied by documents:

  • passport of a citizen of the Russian Federation or other document confirming the identity of the applicant;
  • a document of title confirming the ability to use housing. This may be a purchase and sale agreement, a lease, a warrant for an apartment, or an equivalent other document.

There is no need to supplement the specified documents. The absence or unreliability of information in any document is a reason for refusal to issue an extract.

A paper revealing the list of persons living in the apartment is issued on the day of application. If an archival extract is required, it will take several days to process it. To compile it, a specialist will need to contact the city archive, which contains information on the movement of citizens over several decades. The certificate is issued free of charge, without paying a state fee.

Card registration process

The process of making entries in the apartment card does not depend on the type of property of the housing stock (state, municipal or private). Entries are made on the basis of data on the registration of a specific person at this place of residence and information on departure from the previous place of residence. The FMS bodies transfer information between their departments, so an additional visit is not required to obtain an extract from the previous place of residence. When registering at a new address, deregistration from the old place of residence is carried out automatically. Forms to be filled out are ordered from a printing house, but it is also possible to independently produce cards of the established form.

The card is drawn up with the involvement of the owner of the property, confirming the grounds for creating a record about a specific person living in this living space. The paper can be filled out by one of the following persons:

  • if direct management of the house is chosen, the owner of the residential premises can fill out the form;
  • manager of a housing cooperative;
  • the person responsible for registering citizens staying in a social assistance organization, for example a nursing home;
  • persons who control the safety of the housing stock of the state and municipality;
  • MFC employee.

What is an apartment card and who fills it out?

  • exact address of the house;
  • apartment area;
  • phone number;
  • indication of the form of the document;
  • the name of the organization responsible for utilities in this house;
  • a list of citizens who have completed the registration procedure, indicating the date of registration, the date of discharge from the previous place of residence (if any), the date of birth of the person and the degree of relationship with the owner of the apartment;
  • Full name of the tenant or owner of the living space;
  • personal information of the owner.

Information is provided upon verbal request from the person ordering the extract. The collected package of documents is accompanied by an oral explanation of the information, after which the responsible employee draws up an extract from the apartment card. In case of refusal to provide information, the company representative is obliged to draw up a written explanation indicating the reason for the refusal, supplementing it with a link to the legislative act regulating this issue.

Changes and shelf life

Changes to the card are made by the person responsible for the maintenance, storage and accuracy of the card index of records. The basis for entering information is the provision of documents by the citizen completing permanent or temporary registration and the consent of the owner of the apartment. When making a new entry, the presence of the owner of the property is required. The situation is similar with an extract from this residential address.

The apartment card is stored for an unlimited period of time, until all registered persons leave the given place of residence. Information accumulates starting from the moment the house is put into operation and the first residents move in.

Where can I get an apartment card (form 10)?

In this article we will look at what an apartment card is, why it is needed, and where and how to get it.

You will also find out what the standard apartment card form contains (Form 10).

If you want to find out how to solve your particular problem, please contact the online consultant form on the right. It's fast and free!

Apartment card: what is it?

Form 10 of the apartment card is issued in the form of a document for an individual living space and contains complete information about the citizens living there legally.

This form of document is drawn up for all citizens who undergo the registration process in an apartment (house), regardless of the ownership of the housing stock.

The list of residential areas includes not only apartments, but also institutions for the elderly and disabled, veterans, as well as other commercial and non-profit enterprises with housing stock.

In addition to the listed nuances, the document is issued for citizens under the age of majority or under fourteen years of age who arrived at a new place of residence with:

  1. Relatives;
  2. Parents;
  3. Trustees;
  4. Guardians.

Who issues an apartment card?

The FMS authorities regulate the process of registering the service for issuing apartment cards. The following are responsible for the registration procedures provided and the preparation of the necessary information:

  • Citizens who carry out the registration procedure in medical institutions, sanatoriums, hotels;
  • Numerous services that monitor the use of housing stock. Such services include the State Housing Inspectorate and some others;
  • Organizations that manage cooperatives related to residential space;
  • Owners of living space.

All information is contained by citizens who are responsible for the registration procedure at the place of residence or stay of persons.

Apartment card

For which citizens is it issued?

An apartment card is an official document drawn up for a specific residential premises and containing all information about the persons legally residing (residing) or staying (staying) in it.

Apartment cards are issued for persons undergoing the registration procedure in residential premises of the state, municipal and private housing stock.

The list of such residential premises includes apartments of housing cooperatives, homes for the elderly, disabled people and veterans and other government and commercial institutions that have a housing stock with the right of operational management or economic management.

You can find more complete information on the topic in ConsultantPlus. Free trial access to the system for 2 days.

In addition, the card must be filled out for a minor citizen under 14 years of age who has arrived at a new place of residence:

  • with parents,
  • with guardians,
  • with trustees,
  • with relatives.

Who issues the card?

The procedure for providing the service for issuing an apartment card is regulated by the Federal Migration Service. Responsibility for registration actions and preparation of accounting papers lies with:

  • employees of services that monitor the use and safety of the state housing stock, for example, state housing and construction supervision services, as well as state housing inspections, house management and housing maintenance organizations;
  • owners of residential premises;
  • management bodies of housing cooperatives;
  • officials performing registration in hotels, holiday homes and medical organizations.

Documents are kept by officials responsible for registering a citizen at the place of stay or residence.

What does the apartment card form contain?

The apartment card (Form 10) is a unified form and approved by Order of the Federal Migration Service of the Russian Federation No. 228 dated September 11, 2012. In the appendix to this order, each citizen can see a sample of this form.

The apartment card is presented in the form of a document where all citizens currently living or previously living in the specified residential area are registered. The apartment card form must have the following fields that must be filled out:

  1. Address of the residential building;
  2. Name of the document form;
  3. Apartment number and area;
  4. The name of the organization that provides utilities and other services to residents of the specified house;
  5. List of persons related to the specified residential area who have completed the registration procedure. Here it is mandatory to indicate the date of registration, the relationship to the owner of the living space, information about the date of birth, and if available, the date of deregistration is indicated.
  6. Full name of the tenant or owner of the living space;
  7. Information about the owner of the apartment.

What is an apartment card and why is it needed?

From the moment a positive decision is made on the temporary or permanent registration of a citizen, based on his application and the permission of the owner or landlord, the appearance of a new tenant at the address is immediately recorded, and upon termination of registration, a corresponding entry is made in Form No. 10.

Since the expiration date of the extract is no more than 1 month, people have to apply for such paper quite often.

Form No. 10 is double-sided and is a piece of paper measuring 210 x 148 mm,


in the header indicate the detailed residential premises, as well as the owner’s full name or apartment number, number of sq. m. meters of living space. Be sure to indicate which housing institution serves the house and is responsible for entering data into the document.

  • attitude towards the owner or tenant;
  • date of birth (in full);
  • date of registration;
  • date .

All information must correspond to that included in the migration service database.

Where and how to get an extract from the apartment card?

To obtain an extract from your apartment card, you need to personally contact the housing department at your place of residence or through the Unified Service Portal, providing the necessary information. An extract is generated on the basis of a statement made orally by a person who provides the necessary forms of documents:

  • A document confirming your right to use residential premises. This can be a purchase and sale agreement, a specified area, an order and many other forms.
  • A document that proves your identity, such as a passport.

The person who applies for an extract receives it on the day of the visit from the relevant authority. The only basis for refusal to issue a form may be the provision of an incomplete package of required documents.

In case of refusal to issue an extract, housing department employees are required to formalize it in writing, indicating the reasons that led to the impossibility of issuing this paper with reference to the articles that the citizen violated when making a request to the housing department authorities.

So, as we have already said, you may need to provide an apartment card to obtain various benefits regarding utilities or for various transactions made with real estate. pick up the extract on the day of application, if all forms necessary for its registration are submitted.

How to get an extract


You can get a regular statement, but there is an option to order an archived one, the difference between them is the freshness of the information (the archived one includes everyone who was once registered in this apartment).

Paper can be obtained using different methods:

  • in person;
  • through a representative;
  • ordering online;
  • by sending an application by mail.

If the person applying is one of those registered now or in the past, then it is enough to have a passport with you.

If the marks in the passport and personal data exactly match those indicated in form No. 10, then the paper will be issued without problems, a simple one - on the same day, and an archival one - in a few days.

What is an apartment card and how to get it

According to the law of the Russian Federation, all persons legally residing in any living space on the territory of Russia are registered at their place of residence/stay.

When affixing a stamp in the passport about registration or discharge, the official is obliged to record this information in special accounting forms that are filled out for each residential premises in the territory of the Russian Federation. These are an apartment card (form 10) and a registration card (form 9).

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What is an apartment card

An apartment card is a strict reporting document developed by the Main Directorate for Migration of the Ministry of Internal Affairs of Russia (formerly the FMS). It is filled out for each residential premises on the territory of the Russian Federation to account for all persons (including minors) legally residing in it at present, as well as those who lived previously (both permanently and temporarily) and have already been discharged from this living space.

For a private house, an analogue of an apartment card is a house book.

Form 10 - standard . The filling rules are enshrined in the regulatory documents of the Main Directorate for Migration of the Ministry of Internal Affairs of the Russian Federation.

Important ! Officials filling out the apartment card are responsible for the correctness and reliability of the recorded information.

Why is it needed?

The following information is entered into Form 10:

  • about persons currently registered in this living space (including minor children);
  • about persons who were registered in this living space, but have now already been deregistered (discharged), indicating the reason for deregistration and the address of the new place of registration.

The information on the apartment card has full legal force. It is used during the privatization of living space, during various transactions with an apartment (purchase and sale, donation, will, etc.).

Important ! The basis for a clean transaction for the purchase and sale of an apartment is information from Form 10 that all residents have been discharged from this living space. The presence of temporarily discharged persons entitled to permanent registration may lead to the cancellation of the transaction based on a court decision.

In addition, data from the apartment card is necessary to receive various benefits and allowances when restoring lost documents (both for the apartment and for the people registered in it).

In other words, in any operation that requires information about a person’s place of registration, an apartment card is involved.

What is an apartment card and why is it needed?

  1. People who are registered at a specific address are registered, and family connections in relation to each other must be filled in. In addition, the specific date of registration and discharge is indicated.
  2. To enter data, the main tenant must go to the passport office, fill out an application with a request to register or, on the contrary, discharge the person (the person being deregistered must be present in person) and submit all the necessary papers to the passport officer.
  3. If you need to register a newborn child and enter information into the apartment data, it is enough to approach the mother who is registered at a specific address.
  1. When applying for benefits for paying utility bills. To receive subsidies, its size is affected by the number of registered persons.
  2. To receive child benefits, a certificate of registered persons, including the child, is required.
  3. When submitting a package of documentation for a one-time benefit at the birth of a baby.
  4. When buying an apartment.
  5. Sale of residential premises.
  6. Obtaining the status of a pensioner or disabled person.
  7. To formalize privatization.
  8. If your passport is lost (stolen).

Where is it issued?

All information from Form 10 for each living space is stored in a single database of the Main Directorate for Migration of the Ministry of Internal Affairs of Russia. The paper document is usually kept by the management company assigned to each home.

In addition, the following have the right to maintain and store the form:

  • homeowners in direct management of an apartment building;
  • managing bodies of a housing cooperative;
  • employees authorized to register persons in hotels, nursing homes and other places of residence;
  • officials of organizations that monitor the safety and use of state and municipal housing stock;
  • MFC staff.

The apartment card form 10 corresponds to the sample filling shown in the photo.

Form and contents

Where can I get an apartment card? Form 10 standard form is a unified document approved by the Main Department of the Ministry of Internal Affairs of the Russian Ministry of Internal Affairs. It is freely available.

The card is filled out by an official whose duties include entering all data into the accounting form. The employee is personally responsible before the law for the correctness and reliability of the information entered.

All information that is recorded in Form 10 must exactly correspond to the documents on the basis of which they were compiled. If the card runs out, a new one is created. The old one is put into the archives.

Important ! The validity period of an apartment card for a residential premises lasts as long as at least one person is registered in it or has the right to permanent registration.

Where and how to get an extract from the apartment card

The Main Directorate for Migration Affairs of the Ministry of Internal Affairs of Russia has determined the procedure for obtaining an extract from the apartment card (form 10) and an extract from the registration card (form 9). These two documents are interconnected and are filled out simultaneously when registering a person at the place of residence/stay.

Data from Form 10 can be obtained by homeowners, as well as persons currently registered in a given living space or previously registered in it, but already deregistered.

Important ! The original card is not issued. You can only receive an official extract from the apartment card or its certified copy.

To obtain an extract from Form 10, you must contact the authorities authorized to issue such a document:

  • management company (passport office);
  • local branch of the Main Directorate for Migration of the Ministry of Internal Affairs of Russia;
  • MFC;
  • State Services portal.

To obtain a certified copy of the apartment card, contact the place where the original is stored. A Form 10 certificate from the passport office and an extract from Form 10 are the same document.

An extract or certified copy of Form 10 is issued upon application accompanied by supporting documents. These include a general civil passport of the Russian Federation with a stamp indicating registration/extract at a given address and an extract from the Unified State Register of Real Estate on the ownership of the living space or a social tenancy agreement.

Contents of the extract from the apartment card, the process of obtaining the document

An apartment card is a document that contains information about all persons registered or temporarily registered in an apartment included in an apartment building, as well as about persons who have been sent to prison. The card is issued at the request of the owner or persons registered in the apartment for submission to the relevant government agencies in a package of documents for changing the form of ownership, ownership, as well as providing specialized benefits (for example, benefits for utilities for the poor) or benefits.

If information about citizens living in apartment buildings is contained in apartment cards, then for private households there is a house register. More information about where to get an extract from the house register can be read at this link https://realtyinfo.online/4400-osnovnye-momenty-polucheniya-vypiski-iz-domovoi-knigi.

The card is a document of strict accountability, since it contains data that may affect property rights, therefore the person issuing it is responsible for correctly filling out the data. You can issue an apartment card for housing belonging to any type of real estate , be it private property, municipal housing or state property used by citizens, or commercial real estate registered in the name of a legal entity.

How is an apartment card issued?

Filling out the apartment card is carried out according to form 10 , the data is entered by employees of the Federal Migration Service when registering the arrival or departure of the next tenant of this premises. A card is created at the time of registration of a new residential premises with the Rosreestr authorities when putting a house into operation or allocating a separate residential premises in an already existing fund.

The card is filled out by an authorized person who signs the changes and, in case of an unintentional or intentional error, bears disciplinary liability. Data for apartment cards is collected by employees of the Federal Migration Service from the owners of residential buildings, services that are responsible for the operation of municipal or state housing stock, as well as specialists who register citizens in hospitals, hotels, rest homes, sanatoriums and other organizations that have the right to receive residents for a long time.

When registering temporarily at a hotel, boarding house or sanatorium, a citizen fills out a special form. The authorized person accepts this form and issues a temporary registration of the arrival with the relevant authorities. Read more about why temporary registration is needed here.

The storage of apartment cards is carried out by officials of those companies that are responsible for the stay or residence of citizens - for apartment buildings they are companies that charge rent, and for holiday homes and hotels, developer offices.

What is an apartment card (form No. 10)? When and why to apply

If an extract is refused, employees of housing maintenance organizations responsible for issuing extracts from apartment cards issue a written refusal to issue the document. The paper must contain the reasons for the refusal with references to articles of regulations violated by the applicant. A written refusal can be appealed by a citizen who has not received an extract from the apartment card to higher authorities or in court.

  • employees of services that monitor the use and safety of the state housing stock, for example, state housing and construction supervision services, as well as state housing inspections, house management and housing maintenance organizations;
  • owners of residential premises;
  • management bodies of housing cooperatives;
  • officials performing registration in hotels, holiday homes and medical organizations.

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Contents of the apartment card

The apartment card form includes a whole list of information:

  • title of the document in a special form;
  • full address of the apartment, including the name of the region;
  • apartment number, all data about it, including area, availability of amenities, layout features;
  • data of the person who is the owner of the property or lives in the apartment, according to the rental agreement;
  • name of the company that provides apartment maintenance services;
  • a list of citizens who live in the apartment, their status of residence, their relationship to the owner of the property and other data.

Extract from the apartment card

An extract from the apartment card is issued by the owner of the property or a person residing in it under the conditions of permanent or temporary registration. You can obtain an extract by contacting the management company, multifunctional center, and an electronic version of the extract can be obtained on the State Services portal , but it is of an informational nature and is not suitable for submission to the authorized bodies. You can receive an extract upon presentation of your passport and the original or a certified copy of the title documents for real estate; for municipal or state property, they can be replaced by the originals of the lease agreement.

It is necessary to fill out an application for issuing an extract only when receiving it through the State Services portal (the document can also be ordered with delivery by mail); when applying in person, an oral request is sufficient. The document is issued directly on the day of application; when ordering a document by mail, it must be sent to the requesting person the next day.

The document must contain all the necessary data about the residents of the apartment and those temporarily registered in it, as well as the signature of the person authorized to issue the document and the seal of the organization that issues the information.

Extract from the apartment card: where to get it?

An apartment card can only be obtained by the owner of the apartment or his legal representative on the basis of a notarized power of attorney. An extract from the document is issued on the basis of presentation of a passport, certificate of ownership of the apartment or other title document, as well as a power of attorney and passport of the representative, if the owner does not act personally.

In fact, sometimes they only require a passport. However, employees have the right to request all of the above documents.

You can obtain an apartment card by contacting:

  • to the passport office;
  • in the territorial Federal Migration Service;
  • in the MFC;
  • on the State Services portal with subsequent receipt at the MFC.

As a rule, an extract from the apartment card is provided on the same day. If an extended form is required, the period is extended to three business days. The certificate is issued free of charge; you do not need to pay any government fees. However, you will most likely need to pay for the form.

After receiving the apartment card, be sure to check the information specified in it, the presence of the round seal of the organization that issued the document, and the signature of the authorized person.

If an employee of an organization unlawfully refuses to issue you an apartment card, request justification for the refusal in writing. In the future, you can appeal the refusal in court. However, before filing a claim in court, we recommend that you consult with a lawyer.

An apartment card is an official document drawn up for each residential premises. It contains information about all citizens who live at the address under legal circumstances. It also contains information about those people who were registered earlier.

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