Social worker for elderly care: how to apply in 2021? Who is it entitled to?

Family Law > Elderly > How to hire a social worker for a retiree?

It’s sad when a person in his old age has no one to even give him a glass of water: the children and grandchildren have left or are not there at all, and it’s hard for an elderly grandmother or grandfather to do basic things: go shopping, take out the trash, etc.

In our country, the state helps older people in the form of social workers.

How to register as a social worker to care for the elderly, who is entitled to assistance from the state, and in what cases can a pensioner be denied?

What should a social worker do to care for a pensioner?

Each social worker must clearly know his responsibilities to his elderly ward. So, he must:

Buy and deliver food, non-food products, and medicines to pensioners. One-time delivery rate is no more than 4 kg.
Cook, heat food, feed the patient if necessary.
Clean the pensioner’s apartment and, if necessary, help him with repairs.
Hand over items for washing, dry cleaning, and repairs.
Pay for utilities (fill out receipts, take meter readings).
Help write letters, buy newspapers, magazines, subscribe to newspapers.
Accompany a pensioner to a hospital, clinic, as well as to cultural events: to the theater, to an exhibition, etc.
Provide psychological support and talk with the pensioner.
Assist the ward in obtaining a voucher for sanatorium treatment.
Provide legal services, for example, help a pensioner with paperwork, assist in obtaining benefits, pensions and other payments.
Monitor the health of an elderly person, provide emergency first aid, perform basic medical procedures: dressings, measuring temperature, pressure, etc.

This is a list of guaranteed services that are provided by social assistance centers to pensioners free of charge.

If an elderly person needs help not included in this list (for example, a walk with a pensioner in the park, on a bench, going to a store for clothes, etc.), then the elderly person will have to pay the social worker, according to an agreement concluded with the organization in which that one works.

Each social worker is required to keep a special journal in which he enters all purchases, as well as services performed for the ward. He must keep all checks and receipts.

This journal is subject to verification every month by the head of the department of the center for social assistance to the elderly.

In order for a pensioner to be assigned a social worker, the elderly person should not have working children who live with him within the city where he lives.

Also, this person should not be registered in a tuberculosis, psychiatric or drug treatment clinic.

The exact list of free services provided by social workers is established by legislative acts of a particular region.

Thus, in Moscow they build on the Law of Moscow No. 34 of 07/09/2008 “On social services for the population of the city of Moscow”.

What services can a social worker provide?

Name of service

Purchase at the expense of the recipient of services and home delivery of food products (hot lunches)
Purchase at the expense of the recipient of services and home delivery of essential industrial goods
Delivery of water over a distance (for service recipients living in premises without a centralized water supply)
Furnace combustion (filling, ignition, ash removal)
Delivery of fuel from the storage location to the furnace
Purchase of fuel at the expense of service recipients living in residential premises without central heating
Delivery of items for washing, dry cleaning, repair and delivery at the expense of the recipient of services
Providing assistance in paying for housing and utilities (filling out receipts, paying for services at the expense of the recipient of services through credit organizations, housing and communal services organizations, cash settlement centers), the distance from home to the credit organization, housing and communal services organization, cash settlement center
Assistance in obtaining
Assistance in the acquisition of goods and services in trade organizations, public utilities, transport, communications and other organizations providing services to the population (filling out an application, assistance in organizing delivery to the place of residence, if necessary, accompanying the recipient of services to these organizations during working hours)
Assistance in providing books, magazines, newspapers (purchase at the expense of the recipient of services, home delivery, filling out subscription receipts), distance from home to post office, store, library
Sending at the expense of the recipient of postal services, distance from home to post office
Assistance in visiting cinemas, theaters, exhibitions and other cultural events (purchase of tickets at the expense of the recipient of services, at the request of the recipient of services, informing about upcoming cultural events, if necessary, during working hours, accompanying the recipient of services when visiting cultural events)
Assistance in providing medical care to the recipient of services (delivery of tests, accompanying the recipient of services to medical organizations, interaction with the attending physician)
Assistance in conducting a medical and social examination (accompaniment to the bureau of medical and social examination), distance from home to the Federal Public Institution “Medical and Social Examination”
Assistance in providing the recipient of services with the conclusion of doctors with medicines and medical products (purchase at the expense of the recipient of services or with a preferential prescription and home delivery, including as part of mobile social service teams)
Providing assistance in preparing documents for hospitalization of the recipient of services, accompanying the recipient of services to inpatient medical organizations for hospitalization and visiting him in these organizations
Assistance in maintaining personal hygiene, if necessary, performing sanitary and hygienic procedures (wiping, washing the patient, taking out the bedpan, washing a bedridden patient in the bath completely, washing the hair, softening and trimming nails, haircuts, shaving, removing bed and underwear)
Assistance in obtaining psychological help (identifying the need for such help and providing accompaniment to a specialist psychologist)
Providing free hot meals or food sets (delivery)
Providing clothing, shoes and other essential items (delivery)

Cost of services of social workers to care for pensioners

In 2021, social services for pensioners in Russia are provided free of charge or on a partial payment basis (if we are talking about additional services).

If a person turns for help to a non-state, but a private organization providing social services to the elderly population, then he will have to partially pay for the services, but only on the condition that his income is not less than 1.5 times the subsistence level in a particular region of the country.

For example, if the income of a ward is 10 thousand rubles per month, and the cost of living in the region is 9 thousand rubles, then such a pensioner should be provided with social assistance for free.

In each region, officials can set their own standards for providing social services to pensioners.

In some cities, even those pensioners whose pension is higher than the subsistence level receive the services of a social worker for free. We are talking about war veterans, honored cultural and artistic figures, honorary citizens of a city or country.

Conditions for obtaining the right to a social worker

To get a social worker for a pensioner, you need to prepare a package of documents. These include, among other things, a certificate of income, which will include a pension and other social benefits.

You need to contact your local social security office with personal documents (passport, SNILS, etc.). Prepare a certificate of income for 12 months, a document on disability (if any) and a doctor’s certificate confirming the need for health reasons to receive the services of a social worker.

There will be a survey about the amount of assistance needed, and perhaps specialists will come to your home to assess the scope of work. Afterwards, your application will be reviewed by the commission and a plan (program) of assistance will be drawn up. The law defines a maximum of 10 days for this entire process. Afterwards, the pensioner signs an agreement with the service center for a period of one year. If the contract is not terminated after a year, it will automatically be considered unlimited.

How to hire a social worker for a pensioner?

Of course, no one should or will go door to door looking for pensioners to provide them with social services.

Social service employees come to the aid only of those people who ask them to do so.

Moreover, the request must be made in writing. An elderly person or his official representative must write an application to the social protection authorities (a sample application must be provided to the organization where he applied).

He must attach the following documents to the application:

Conclusion from the clinic about the absence of contraindications in the provision of social services.
Certificate from the Pension Fund about the amount of pension.
Certificate from the Housing Office about family composition.
Passport of the person applying (pensioner). If his legal representative applies, then he must present his passport.

Having accepted the application, a special commission is created that evaluates what assistance should be regularly provided to the pensioner.

For example, you will need to go for groceries, medicine, help in cleaning the apartment, or also feed him, go out with him.

The commission analyzes the situation in detail, draws up an individual program for the provision of social services, and draws up an inspection report on the client’s financial and living situation.

In this document, the specialist enters the following information:

Last name, first name, patronymic of the pensioner.
His address, phone number.
Year of birth.
Category of the client, number of his pension certificate.
Pension amount.
Passport data.
Place of employment before the client retired. Disability.
Family composition, total income.
Housing and living conditions: satisfactory, unsatisfactory.
The presence of close relatives, their place of residence.
Expert opinion: does a pensioner need help from a social worker or not?

If, after examining the pensioner’s living conditions, the conclusion states that he needs outside help, then the social security authority enters into an agreement with the pensioner or his legal representative for the provision of services.

After this, he will be offered to conclude a contract for the provision of services. It is concluded from the date of signing and is valid until the end of the calendar year.

It is important to keep in mind that if neither party notified the other of the termination of the agreement, then the document is automatically renewed for another year.

The contract for the provision of social services at home must include the following information:

Date, contract number.
Full name of the contractor (organization that provides services), as well as the client (pensioner: his full name, date of birth, residential address, passport details).
The subject of the agreement is the acceptance of a client for service, the provision of social services in accordance with an individual plan.
Responsibilities of the parties to the contract. The client must be at home on the days agreed upon with the performer; communicate politely with the performer and treat him with respect; do not refuse previously agreed services, pay fees for additional services on time.
Under what conditions are services provided to a pensioner: free of charge, on partial payment or on full payment.
Responsibility of the parties to the contract. If the contractor does not comply with the terms of the contract or does not come to the rescue in a timely manner, then he is obliged to compensate the client for the damage caused. And the client, in turn, if he systematically violates the rules of behavior or refuses to pay for additional services, will be removed from social services.
Signatures of the parties to the agreement, date.

How often should a social worker visit an elderly person?

Each person has their own needs for care and assistance, which is why social workers work differently.

They can come 2-3 times a week or every day (except Saturdays and Sundays), depending on the degree of need of the elderly ward and his physical condition.

The frequency of visits, as well as the list of work that the social worker must perform, is prescribed in the contract.

List of benefits and payments that are due to pensioners after 80 years of age

Purchasing medications with a 50% discount (no later than 10 days after the prescription was issued).
State-paid travel to the place of treatment in the pensioner’s area of residence.
Issuance of sanatorium-resort vouchers for treatment once every 2 years.
Partial compensation for the cost of dentures for various purposes (except dental).
Out-of-turn service in medical institutions.
Visit to the home of a health worker.

For tickets for travel on trains and commuter trains.
Discounts on air travel are set by airlines. At the same time, discounts on some air routes may be provided due to government subsidies.

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Denial of social services for an elderly person

The legislation of the Russian Federation specifies situations in which social service authorities may refuse to provide their services to a pensioner:

if the client abuses alcohol;
if he has an active stage of tuberculosis;
if the client has mental illness in the acute stage;
if an elderly person has other serious illnesses for which he needs inpatient medical care.

Pensioners who live in a family with other relatives can also count on the help of a social worker, but on the condition that none of the family members are able to help their sick grandmother (grandfather).

For example, if relatives have severe, protracted illnesses or are disabled.

Benefits for pensioners over 80 years old

In Russia, pensioners aged 80 when purchasing a home are given a tax deduction benefit for the last 4 years. Previously, this service was provided only to working citizens; starting from 2021, you can transfer the balance of tax deductions to the previous period.

Discounts for pensioners on public transport depend on many conditions. Participants of the Second World War and disabled people are provided with free travel around the city. Residents of the North can count on free flights. Other pensioners are provided with discounts established by regional authorities.

How to call a social worker for a pensioner?

What to do if an elderly person does not have the opportunity to come to a social service center on his own, for example, he is disabled? Then he needs to call this organization and ask a social worker to come to his home.

The social welfare authorities have a database, so they provide such assistance. The pensioner’s call is quickly responded to, and a social worker comes to his home, helps him write an application, and, if necessary, collects the necessary certificates.

Every single pensioner, in accordance with the indications and contraindications for social services, has the right to receive free care from social services.

Having drawn up an agreement for the provision of social services, the pensioner does not need to worry that medicines have not been purchased, lunch has not been prepared, and the apartment is not cleaned. All this falls on the shoulders of social workers.

To assign a specific social worker to a single pensioner, you need to submit an application to the social protection department, provide the necessary documents, and also sign an agreement for the provision of free, partially paid or paid services.

to the article “How to hire a social worker for a pensioner?”

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stringer writes:
Hello! I, lonely Lazareva Larisa Valentinovna, live in St. Petersburg with an injured leg. I’ve been undergoing treatment for 2 years, but I can’t walk yet. Until May 17, I paid for the accompanying sister, which is not so easy. To continue treatment, I need a social worker once or twice a week.
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Olga writes:
Good afternoon. I take care of elderly spouses. Disabled woman of group 1, lying down. A social worker visits them 3 times a week. Apart from buying groceries, he does not provide any assistance. She said that the cleaning was only where she went. And the rest is for money. And we are afraid to order food from her. She blamed everything on me. He comes running, stays for five minutes and runs away. What should I do? I can't cope alone either. And there is no connection with the social worker. The home phone doesn’t answer, and she supposedly doesn’t have a cell phone.
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Anonymous writes:
such a mess everywhere
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Read also: Payment of personal income tax when dividing property of spouses
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Lawyer Ksenia writes:
Everyone who takes on social media. service is an individual program in which everything is spelled out: how many times he comes, what he does, how long the service is provided, paid or free.
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Elena writes:
Mom is 93 years old. She is a home front worker. I am almost 58 years old. I am a pensioner. My daughter is 38 years old and she has a small child, 2.4 years old. All three adult family members are registered together, but we all live in different places. My daughter and child live with a man, the child’s father is in an unregistered marriage, and I am 105 km away. from the city in a working-class village with my husband, a 67-year-old pensioner. And now the time has come to take care of mom. She underwent surgery and hasn’t gone outside for a long time. We help her as much as we can. I come, buy medicine and food, receive her pension, pay for utilities, and give her the rest of the money, every penny. My daughter comes to do the cleaning. But it has become very difficult for everyone to cope with all this. Although the retirement age has been extended, I, for example, do not have good health, and even these trips. My mother won’t come to live with us for anything. What should I do? And then I thought about a social worker for her. Is it possible and how to do this?
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Olga writes:
Good afternoon Can an 83-year-old grandmother hire a social worker if her daughter is a social worker herself, but lives separately from her with her family in the same locality and is not able to help? Thank you.
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Ksenia writes:
We also have social workers in the village of Substeppe in the Engels region. They only carry food and pay for utilities, do nothing else and rob blind pensioners
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Anonymous writes:
My mother is 80 years old, she has a social worker, but it’s no use, she comes running to bring a couple of buckets of water, and all the work, for the rest she says it’s paid, for which she pays them every month, I myself can’t because I’m disabled myself,
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Galina writes:
Good afternoon A family of 2 people, 90 and 85 years old, live in the city of Zvenigorod. Is it possible to get help from a social worker 2-3 times a week? Shop. Small cleaning in the apartment. Sons live in another city
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Tatyana writes:
I have an old mother, she is 84 years old, she is a group 2 disabled person, she lives with her grandson, who works two shifts. My sister and I have separated and live far from my mother. How to hire a social worker to come and stay with the mother while the grandson is at work. We are afraid that mom will leave the gas or fall. She needs communication.
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Olga writes:
My neighbor’s social worker never gives her receipts for purchased goods, says that she collects them, the impression is created that the social worker makes money from checks and does not even provide her with assistance in receiving 2 tons on a Muscovite card
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Julia writes:
I am disabled group 1. I had a social worker. I plan to go to work from May 1, 2019. Disability remains, re-examination in November 2021. I am a teacher at a university, 2 working days a week, according to the schedule. And work does not involve physical exertion. There is no note in the IRP that I am not able to work, the employer hires me, in fact, I was not fired, I was first on paid, then on unpaid sick leave. I walk with a cane, I can’t do it any other way. Do I still have the right to a social worker and in what format?
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Julia writes:
Read also: Division of mortgage with maternity capital during divorce
Sorry, they called me back and said that everything remains the same, only the schedule will need to be adjusted.
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Zhenya writes:
For some reason, my uncle Seryozha is 65 years old and has a seriously ill heart disease. His social benefits were cancelled. employee on what grounds? And how can you solve this problem in order to get social services again? employee!? Help and advise!
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Svetlana Shubina writes:
Good afternoon, from 2004 to 2014 I worked as a social worker caring for people of respectable age. I have three medical degrees and I will be glad if I can find a job in this profile. I am 38 years old, I live with my mother and we need some housing in a large city of regional significance. Also, in addition to my medical education, I am fluent in English, I studied at college in the state of California. I will consider any proposals. Yanina Goffman tel. +38099 159 777 6
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Lyudmila writes:
I am 72 years old. I have vision problems - cataracts and glaucoma. Only 1 eye works and that one is bad. Problems with my legs, joint pain and weak muscles cannot cope with my weight of more than 100 kg. I have hardly left the apartment for a year now. I order groceries online. But cleaning and taking out garbage creates problems. I feel very dizzy. I can't bend over. I'm afraid to hit my face on the floor. I move around the apartment with a cane and very slowly. I would like to invite a social worker to clean up, purchase medicines and take out the trash.
Lyudmila Vladimirovna
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Aklima writes:
there is no where to go with a problem and what to do people tell me my brother needs help from a man even with accommodation to lift him for a walk and wash other work is not necessary the fact that the wife drinks and leaves her husband on the 2nd 3rd day he cannot walk disabled person of group 1 I ask for help from co-workers help He's having a really hard time, help him6
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Anonymous writes:
I am a social worker in a village, I have three pensioners. My salary is two thousand.
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Anonymous writes:
In 2021, I invited a senior social worker. She said that if I don’t need mandatory services such as cooking, delivering groceries and paying for utilities, then I don’t need a social worker. But I don’t like anyone to cook for me, and food in our village is very expensive, and once a month I ask my neighbor, she brings me vegetables and meat products by car, which I put in the freezer. Com. I pay for services via the Internet using a card. But I have no one to wash the floors or do laundry. and these, as the boss said, are not mandatory services. Look for a housekeeper and hire him, but there are no normal people in the village, either smokers or drinkers. But I don’t go anywhere on my own and I can’t get help from social workers. My address: Rostov region, Azov district, village. Semibalki, Primorskaya 2. Dubrovskaya Linda Fedorovna born 01/16/1949.
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Alena writes:
I take care of four pensioners, I earn 8 thousand. I was told to look for more grandmothers or I will have a salary of 2.5 percent, I have a diploma as a social worker, is this legal? And how many people do you need? Why is the city equated to a village? In winter there is snow, firewood, and in summer vegetable gardens, carrying water, private houses do not yet have a store. We go with the report twice at our own expense 1.2 rubles two trips / Kurgan region /
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Tatyana writes:
Hello, I am a 59-year-old pensioner, can I work as a social worker?
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Natalia writes:
Until what age (limit) can you get a job as a social worker?! Are there any age restrictions?!
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Anonymous writes:
Can i. will I get a job as a social worker for my parents (82 and 87 years old), if I live in another city?!
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Pensioners over 80 years of age can receive social assistance at home

The registration procedure must be carried out by the pensioner himself in the presence of a guardian. If a citizen cannot move independently, then the guardian himself can apply to the Pension Fund, provided he has a power of attorney officially certified by a notary. In addition to the fact that the guardian will receive social benefits, he will be awarded an additional 1.8 points annually for his work, since caring for the elderly is characterized as hard work and is included in the total length of service.

The first thing you need to focus on is pension payments. The state provides a supplement to pensions for citizens who have already turned eighty years old in the amount of 100 percent of the standard fixed pension rate. In total, at the beginning of 2021, after indexation, the “naked” pension is 4,805 rubles, and taking into account the bonus, a pensioner after 80 years of age can count on payments in the amount of 9,610 rubles.

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Additional benefits for pensioners over 80 years of age

Elderly pensioners are one of the most vulnerable categories of the population. To maintain a normal quality of life for these people, the state has developed additional measures of material support. But not all older Russians know about this. In this article we will try to talk in detail about what benefits are available to pensioners after 80 years of age.

walk-in service in clinics;
compensation of 50% of the cost of purchased medications (you should apply for it within 10 days from the date of receipt of the doctor’s prescription);
partial reimbursement of costs for the purchase of orthopedic prostheses.