Complaint to the Ministry of Health of Moscow and the Moscow Region
On our website you can file a complaint against a clinic, doctor, hospital or private clinic and other medical institutions in Moscow and the Moscow region.
If you received poor-quality services in a medical institution in Moscow or the Moscow region, you can leave a review on the institution’s or doctor’s page, or fill out and submit a complaint form.
Contact information for the Moscow Department of Health:
Contact information for the Ministry of Health of the Moscow Region:
Address: 143407, Moscow region, Krasnogorsk, Stroiteley Boulevard, 1
Complaints from users who have allowed the publication of complaints are published on the pages of the relevant medical institutions in Moscow and the Moscow region.
When using site materials, a link to the site roskliniki.ru is required.
How to file a complaint with the Ministry of Health?
There are several ways to submit an appeal to the Ministry of Health. Let's look at some of them so that we can choose the most suitable one.
Personally
The easiest option is to visit the department and submit a complaint to the employee responsible for receiving incoming correspondence. One copy of the document is accepted for registration, the second copy is affixed with an incoming stamp, after which it is returned to the applicant.
By mail
If a citizen does not have time to visit the department, he can send documents by mail. You should issue a registered letter with notification and use the services of the Russian Post or courier service. After receiving the correspondence, a notification with a note from the addressee is returned to the sender.
Through the Internet
Currently, the possibility of filing a complaint via the Internet is available in the Russian Federation. Thus, a citizen can use the electronic application form on the website rosminzdrav.ru/reception/appeals/new. It will be enough to fill out the required fields and attach supporting documents.
Via hotline
Medical institutions are required to post on their stands and websites information about hotline numbers, by calling which the patient can leave their request and receive a quick solution to the problem. You can use the Russian Ministry of Health service roszdravnadzor.ru/pages/call, which allows you to find a hotline phone number for a specific region. Similar information is posted on the Roszdravnadzor website rosminzdrav.ru/hotline.
Help numbers of the Department of Health
Opening hours: Mon. - Thu.
from 9.00 to 17.45, Fri. from 9.00 to 16.30, except holidays (lunch break: 13.30 -14.00) Information service on vaccination issues Doctor on duty at the Emergency Medical Aid Station named after. A.S. Puchkova or 103 - Medical advisory panel (doctor on duty) or 103 - Pediatrician on duty Certificate of hospitalization of patients Operational and administrative service of the Moscow City Health Department (24 hours a day) VLO: +7 (495) 368-04-12 SLO ; +7 (495) 946-1 ]-09 NWLO: +7 (499) 198-55-1 ABOUT YUVLO TsLO ZelLO; Directorate for ensuring the activities of state health care institutions of the Troitsk and Novomoskovsk administrative districts opening hours: around the clock
pediatrician on duty or 03 or 103 Certificate of hospitalization of patients Within a month Sector for accounting and analysis of mortality Bureau of Accident Registration of the Moscow City Internal Affairs Directorate; State Labor Inspectorate in the city of Moscow Department of Health of the city of Moscow Eye ambulance (children's) Dental care (children's) "Hotline" of the Department of Health of the city of Moscow on medical care issues on drug supply issues on vaccination issues
Do not despair; in order to find justice in these issues, there is a Ministry of Health hotline. Quite often, victims do not know their rights, much less know where to turn.
That is why there are so many dissatisfied with medicine and more and more people are afraid to entrust their lives to doctors. Medicines that should be provided to some categories of citizens free of charge are often not provided.
How to get an appointment with the Russian Minister of Health Skvortsova | RusYurist
On behalf of the Minister of Health of the Russian Federation Veronika Skvortsova, on April 7, 2015, Roszdravnadzor launched a 24-hour “hotline” to receive requests from citizens about violations of the procedure for prescribing and dispensing painkillers.
I read the transcript of the meeting.
The head of the Department of Drug Supply and Quality of Medicines, Elena Maksimkina, said that problems arise with the delivery of vaccines, improper storage and non-compliance with the cold chain, and they have to be rejected locally. We spend money, administer the drug to a child, but it protects against the disease by only 30%. That is, it is actually useless.
We must completely move to electronic democracy, to digital democracy. Especially in Moscow. Muscovites will vote at home.
Skvortsova Minister of Health write a letter
Please note: If you decide to send a letter to the Minister of Health from the official website, the task is greatly simplified. As a rule, you will be asked to fill out ready-made templates, following the instructions located right there.
This summer, the national team of Buryatia, the KVN team “The Shore of Baikal,” is launching memorable banners “Baikal needs heroes.
Such an assessment is necessary so that every time patients receive timely assistance and get an appointment with the necessary doctors faster.
The biography of Veronika Skvortsova is a complete dizzying success: when she was 35 years old, she was already teaching with the rank of associate professor, at the age of 37 she was already the head of the department, and at 39 she acquired the title of professor.
Of course, many colleagues envied her, believing that someone strong was leading her through thorns to the stars. But Veronika Skvortsova did not react to such criticism.
Veronika Igorevna Skvortsova’s great-great-grandfather was a teacher at the St. Petersburg Medical Academy. Accordingly, Veronica’s dad, following in the footsteps of his relative, also took up teaching. Igor Arnoldovich Skvortsov - professor of the second "Med", Doctor of Medical Sciences, worked at the university in the department of nervous diseases.
Since 2005, she has been the director of the Stroke Research Institute of the Russian State Medical University. In 2008 - 2012 was Deputy Minister of Health and Social Development of the Russian Federation.
If the budget scenario is implemented, by 2015 health care costs will amount to 2.48 trillion rubles, or 3.0% of GDP, and by 2020 - 3.4 trillion rubles, or 2.5% of GDP.
How to get an appointment with Veronica Skvortsova
Thus, after some time, you will have documentary evidence in your hands that you really sent the letter, and it was received by the addressee. The need to write a letter to the Minister of the Ministry of Internal Affairs may arise in a situation where it is not possible to resolve an issue at the local level.
By Decree of the President of the Russian Federation of May 21, 2012 No. 650, she was appointed Minister of Health of the Russian Federation.
He is vice president and initiator of the creation of the National Stroke Association, director of the World Stroke Federation, and secretary general of the European Stroke Council.
It is not surprising that citizens interested in politics want to know not only the list of her professional achievements, but also her height, weight, and age. How old Veronica Skvortsova is can be answered by her personal Wikipedia page.
After working for just a year as a senior laboratory assistant at the Department of Nervous Diseases, Skvortsova gained enough experience to head one of Russia’s first neuroreanimation services at the First City Hospital of Moscow.
In 2004, she was elected a corresponding member of the Academy of Sciences, and in 2005, Skvortsova headed a specialized research institute, within the framework of which a program to combat vascular diseases was developed. After all, more than half of the people on the planet die because of them. As part of this program, massive brain studies of people were carried out using tomography.
It is worth adding that the Minister of Health is opposed to abortion, which the politician has repeatedly stated in publications and television interviews. Veronika Igorevna supports the initiative to provide financial support for young mothers, but at the same time emphasizes the importance of creating a “moral aura” in this matter.
During the working day, citizens' applications are accepted by Roszdravnadzor specialists; during non-working hours, messages will be recorded in the mailbox for a subsequent response to the applicant.
All the facts are not always stated. In the Bryansk Perinatal Center, in the first less than three months of operation, almost 900 women gave birth. Most of them gave birth prematurely, many newborns were born weighing less than 1.5 kilograms. Out of almost 900 children, 11 could not be saved. All medical histories of the deceased infants were studied by leading experts.
Realizing, apparently, that her career was under threat, and her rating had practically fallen into a coma, she decided to engage in self-PR. And she did this, causing a condescending smile not only among specialists in her industry, but also among ordinary Russians. So, for some reason Skvortsova constantly found herself next to people who were feeling ill.
However, the law does not prohibit you from contacting the ministry directly and personally to the minister, even if the topic of your letter is the situation in the district clinic or rural medical center. There are also cases where appeals to the federal level served as a guarantee that measures regarding the letter were taken strictly according to the law.
The Belogorsk City Court of the Amur Region considered a criminal case against a 30-year-old resident of the village. The National Library of Buryatia is collecting books for libraries in the Irkutsk region affected by the flood.
The claim should be written in two copies, one of which will be submitted to the department, and the second will remain in the hands of the applicant, indicating the date of acceptance.
The independent assessment began immediately upon entering the clinic. All the attention of the federal expert is directed to the accessibility of medical institutions for patients with limited mobility. Irina Andreeva noted the successful solution for installing ramps.
How to write an appeal If you are outside Russia, then the hotline number is +7-495-627-29-44. Also, if you doubt whether your issue will be resolved by the Ministry of Health or you just want to find out about specialized assistance services, you can call the helpline - 8-495-628-44-53.
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And we know how many FAPs we lack and where, how many rural medical outpatient clinics, where we need to have an additional clinic, what problems there are with ambulances. And the risks of violating the deadlines for waiting and the availability of assistance are now known for every locality.
Veronika Igorevna Skvortsova is a Russian statesman who has served as Minister of Health of the Russian Federation since 2012. The politician is a highly qualified specialist in the field of neurology and neurophysiology. Received the degree of Doctor of Medical Sciences.
The President removes Minister Tatyana Golikova from her post and divides the existing department into two separate parts. The Ministry of Health, which became independent, was headed by Veronika Skvortsova on May 21, 2012. The press greeted the appointment of Veronika Skvortsova with enthusiasm: a politician with specialized education in such a serious position immediately received an advance of confidence.
Noticing signs of a stroke, Skvortsova managed to stabilize the woman’s condition and bring her out of unconsciousness.
Game “What? Where? When?" has been on the air for over 35 years. Every year the program receives 300-400 thousand letters with questions for experts, but only dozens of the most interesting and beautiful riddles end up on the gaming table. You will need
- - an envelope with a sufficient number of stamps;
- — personal photograph;
- — paper and pen or Internet access.
In addition to her serious passion for medicine, she always gravitated towards classical music, especially Rachmaninov, and, as a child, took piano lessons.
In rare cases, the editors contact the person who sent the letter to clarify details, but this is rather an exception. You must also include your photo in the envelope. Send a letter to the address 127427, Moscow, st. Academician Korolev, 12, “What? Where?
