What is a working day photograph: example of filling

During the working day, employees of any commercial enterprise receive tasks that must be completed within a certain period of time. It is not uncommon for a task to not be completed by the deadline. This may be due to various reasons: insufficient experience, heavy workload or outdated technology. In addition, the employee may not engage in the assigned task without permission, but spend working time on personal matters. To establish the true reasons, it is necessary to conduct an investigation. And one of the ways to do it is to photograph a working day.

What is “work time photography”?

Working time photography is a way that helps track the productivity of each employee in an enterprise. That is, its task is to generate data on what a specialist spends his working hours on. This is an effective means of determining how much time is being spent on a given task.

INFORMATION. This is not a photograph of the team in the literal sense of the word, but just a document with a similar name. It received this name due to its ability to record the execution of orders by employees, indicating all the details. That is, a task is set and time is allotted to complete it. Explanations may be included in the document. The versatility of this tool will allow you to track not only production workload, time, but also intellectual resources.

Example of an accountant's financial statement

They can evaluate not only those workers who work physically, but also conduct certification of employees with intellectual work . The principle of drawing up a map will be approximately the same, but sometimes some parameters have to be changed in order to get a clearer picture of what is happening at a particular workplace.

As an example, you can take an individual photo card of the working time of an accounting employee:

• LLC "Company"
• Division: Accounting
• Observation date: 08/17/2018
• Working hours: from 8:00 to 17:00 with a lunch break from 13:00 to 14:00
• Full name: Ivanova Maria Ivanovna
• Position: accountant
• Experience: 5 years

Working time research:

1. The working day starts at 8:00;
2. Preparation for work, turning on equipment from 8:00 to 8:10;
3. Work with documents from 8:10 to 9:30;
4. Checking the accuracy of documents in the 1C program from 9:30 to 10:30;
5. Pause from work for personal needs from 10:30 to 10:40;
6. Reception of visitors, preparation of documentation and its verification from 10:40 to 13:00;
7. Lunch break from 13:00 to 14:00;
8. Drawing up a register of arrears in paying bills from 14:00 to 14:30;
9. Drawing up reconciliation reports with counterparties from 14:30 to 15:10;
10. Work with counterparties and responsible persons to negotiate debts and sign documents from 15:10 to 16:00;
11. Pause from work for personal needs from 16:00 to 16:10;
12. Interaction with warehouse employees, accountants and suppliers to prepare reporting documentation from 16:10 to 16:40;
13. Working with the application to generate a log of reporting transactions for the month from 16:40 to 16:55;
14. Turning off the computer, cleaning the workplace, moving important documents to the safe from 16:55 to 17:00;
15. Leaving home at 17:00.

What goals and objectives does it solve?

Working time photography helps:

• when forming a staff, creating job descriptions and a work plan;
• analyze the required amount of work for an individual specialist;
• accurately establish the structure of working hours;
• promptly see the reasons why working time is not spent on solving problems;
• perform a comparative analysis of the productivity of specialists of similar qualifications;
• promptly identify the reasons for non-fulfillment of the given work plan;
• establish effective methods for increasing employee efficiency;
• assess workplace conditions and their direct impact on productivity;
• analyze the waste of time among production leaders.

The method helps to achieve the following goals:

• identify time that was not used during work during the day. Identify the problems associated with this;
• hold events at which possible solutions to these problems will be announced;
• create temporary standards;
• study the activities and experience of other companies whose productivity is higher;
• organize employee training to increase production capacity.

REFERENCE! Working time photography is a universal and comprehensive approach that solves more than one problem. It helps increase productivity at minimal cost.

What it is?

A working day photograph is a type of observation of the activities of an individual employee: an accountant, a cook, a manager, a secretary, a storekeeper, or a group of workers: engineers, economists, electric welders, in order to determine how much time they spend working.

Such an observation is intended to be transferred to paper and to see with your own eyes the real time spent on the work process. When compiling a map, even telephone conversations that took several minutes are included in it. As a result, the manager sees what his staff is actually doing throughout the working day and week.

Important! Observation periods may vary. They are determined based on the complexity of the situation and the tasks assigned to the observer.

The main goals of compiling a report based on the results of a working day photograph:

• determine the structure of working time. It helps to identify the most time-consuming operation, type of work and determine the employee’s priorities, that is, if he spends more time on one task, then it is more important to him;
• study the experience of specialists who produce the best results. It will be useful for young staff. The experience and characteristics of setting and performing the tasks of the best employees helps to optimally organize the work of the rest;
• set standards. Having analyzed the working hours of several employees, it will be easier to determine the development of standards for the rest. This is especially important for such professions as: master of various machines, canteen workers and other similar professions. This technique helps determine why previously established standards were not met;
• determine losses in the work process. The results will show what the employee did during the day and what percentage of time he spent on performing his job duties;
• employee performance assessment helps assess the level of professionalism of employees and their motivation to work.

Important! There are no restrictions on the applicability of this method; it will help to examine very carefully the working day of both the cleaning lady, the chief accountant, and even the manager.

Who has access to the information from the working time photograph?

It is not confidential, that is, any employee interested in it can take into account all available information. That is, the data is available:

• to the management of the organization and heads of departments to set the level of employee involvement in the work process;
• employees of the personnel department and personnel departments to determine the number of required people on staff and conduct investigations if necessary;
• employees to increase their productivity and optimize their working time.

Who can use information from the photograph of the RV

IMPORTANT! A sample photograph of a working day from ConsultantPlus is available here

Work time photography is used by these employees:

• Leaders and managers. Using photography, they can determine the workload of their employees and their productivity.
• HR managers and HR representatives. A photograph of working hours will allow them to create job descriptions and determine the optimal number of employees on staff. The information will also allow for various studies.
• The employees themselves. They will be able to increase their productivity and optimize their time.

The information obtained as a result of the study can be used by all interested parties.

Variety of photographs

There are several types, each of which has its own characteristics.

Individual

Compiled only for one specialist in order to track his effectiveness. His work will be monitored by a commission, which will ultimately enter all the data into an observation sheet.

Group

The employee is monitored by a whole group of observers. The implementation of control itself is similar to the individual method. A commission is organized whose task is to monitor the work process of a certain group of people. This will allow you to analyze each employee, and the work of the group as a whole.

If the work analysis is carried out in relation to three or more people, then it is carried out using the method of instant observations. Employee actions are noted during the process.

1. The observer determines the work tasks for analysis, since analyzing the entire labor process is a rather labor-intensive process.
2. The analyzed time is divided into intervals.
3. Intervals when entered on the form are indicated briefly: by number or letter.

Brigade

This method is usually applicable in production and is no different in structure from group photography.

Disadvantages of the FRD technique

Although a photograph of a working day provides comprehensive data on time spent in the process of work, however, certain disadvantages still exist. Firstly, it is necessary to conduct observation over several days. Fixed results for one day are, to put it mildly, incorrect.

Secondly, involving an individual in observation is also a disadvantage of the method. Of course, you can hire a specialist in this area, but it is far from cheap. If you use the available resources and assign your own employee as an observer, then he will also have to be taken away from his main work. And if self-photography is used, the results may not be the most plausible. It is unlikely that an employee will fill out a report in which he voluntarily indicates how many times he smoked per day or how many hours he spent on the Internet, visiting social networks. networks.

Methods of carrying out

The composition of the supervisory commission is approved by the head of the organization. This may include:

• chief engineer and ordinary engineers;
• employees of the personnel department and personnel structure;
• representatives from the accounting department;
• employees from the labor protection department.

For an individual analysis, the commission may consist of one person.

Rules

If there are several specialists in an organization doing almost the same work, then the commission has the right to combine information about two employees in one sheet. For example, if there are two such employees, then the first half of the day is allocated for monitoring one, and the second for the other. Ultimately, one photo will be created between two people. For a clearer procedure, observation is carried out several times. The average values ​​are entered on the form.

Order of conduct

The decision to take a working day photograph is made by the manager.

Setting goals

The initiators of such events can be managers of all ranks who want to evaluate the performance of their subordinates, standards engineers when launching a new type of product, economists who doubt standards or prices. A photograph of a working day, a summary of results and their analysis is not a matter of one day.

Preparation

After determining the goals and objectives that are planned to be accomplished during the upcoming events, direct preparation begins. In accordance with them, the form of photographing working hours is chosen, the number of studies and their dates are determined, working day cards are prepared, performers and responsible persons are appointed. All dates are agreed upon with the immediate managers of the departments in which the timing will take place. They will be the ones who will be able to correctly assess the load and choose the most appropriate time. Standardizers first become familiar with the main stages of work at the site under study.

Nowadays, it is possible to track the work of a sales manager using software, telephone conversations and a simple system administrator. But if you want to check the effectiveness of completing tasks with a high degree of reliability, then it is better to involve an outsider who can evaluate it both individually and during the work of the entire sales department.

Photographing a working day

The photographing process starts from the start of working hours.

• With the individual method, the observer notes the time, the name of the operation or type of work, and the completion time. He has the right to clarify the type of work performed or reports and documents compiled. Especially when it comes to office workers.
• In the group form, the observer periodically approaches each worker and writes down the work being performed on the card. The frequency and time of observation depends on the number of people involved in working time photography. When involving experts, it is better to present it to department employees. With the right level of training, he can easily cope with the task of discreet surveillance.
• With a brigade uniform, it is most difficult to photograph working hours. It is carried out in the context of professions and for each operation performed in the team. As with the group form, the observer approaches each worker. The most accurate results will be obtained when working with 3–5 observables.

Stages of implementation

Properly organized observation is the key to the most accurate results. It includes preparation, observation and processing of the results obtained.

Preparation

Members of the commission must understand the specifics of the work of a particular specialist, since without this it will be difficult to give a correct assessment of his activities and record this in a document. Observers become familiar with the technical nuances and prepare observation sheets, which include the basic parameters to be studied.

Observation

The commission measures the duration of all processes in the workplace. For example, an employee is given three tasks that are included in the parameters of the observation sheet. Next to them are the start and end dates of execution. All breaks, even unauthorized ones, are taken into account. The entire working day is allocated for observation.

Processing the results obtained

This is the most important stage, which consists of:

1. Calculating the total time a specialist spent on work. At the same time, time is allocated to complete assigned tasks and take breaks.
2. Evaluation of observation results. An employee’s work in hazardous conditions must be taken into account, since it is impossible to work for a long time in such a situation.
3. Comparison of results with established standards.

In the process of processing the results, special attention is paid to “problem areas”. For example, an employee with a leadership position pays more attention to routine matters, while ignoring truly important tasks. This significantly reduces efficiency. In such a situation, the conclusion is drawn that he should delegate routine matters to a mid-level specialist in order to focus on priority tasks.

By analyzing the process, observers highlight the amount of time that was wasted. For example, the observed person had a long, unrelated conversation with his colleagues. In this case, it will be necessary to review the corporate culture and once again convey the rules to employees.

TECHNOLOGY OF CARRYING OUT FRD

The technology for taking photographs of a working day consists of several stages.

Stage 1. Preparation for taking photographs of the working day.

At the initial stage, the goals for taking photographs of the working day are established. Based on the goals set, the type and methodology for conducting EDF are determined.

If the main goal of the FRD is to monitor staff compliance with internal labor regulations , then a working day photograph can be taken simultaneously from a group of employees (grouping employees by structural unit or by type of work performed). Violations of labor discipline will be noticeable immediately.

If it is necessary to identify lost working time , optimize the company’s business processes , then a photograph of the working day must be taken individually for each employee, carefully recording the operations performed by him, interaction with other employees and structural divisions.

Also, at the first stage, it is necessary to decide whether to inform employees about the FRD or whether it is worth coming up with a suitable legend for introducing an observer.

IT IS IMPORTANT

The preparatory stage involves the preparation (instruction and training) of observers. The results obtained largely depend on preparation.

It will not be superfluous to agree on the FRD forms in advance in order to correctly reflect the necessary information in them. This is especially important if the study will be carried out simultaneously in several structural units by different observers.

Stage 2. Photographing the working day.

Photographing is carried out according to the current time. The measurement results are recorded in the observation sheet (Tables 1–3). In columns 1 and 2, the observer records the start and end times of each new action (inaction). In column 4 he describes the actions, in column 5 he enters a list of equipment necessary to complete the work. Each record shows either what the employee did or what caused his inaction.

Each element of work or break must be documented separately . Particularly clear distinctions should be made between elements of workplace maintenance work, as well as breaks in work, taking into account their nature and reasons. In this case, columns 1, 2, 4, 5 of the observation sheet are filled in directly during the observation process, and columns 3, 6 - when processing the photographic results.

Photo of an economist's working day

This photograph was taken on 03/18/2016 using the method of direct measurements of time spent on the basis of the Manager’s Order No. 147 dated 03/09/2016 in order to study the expenditure of working time during the employee’s working day.

The results are presented in table. 1.

FULL NAME. employee: Petrova A.I.

Employee position: economist.

Work experience in the specialty: 2 years.

Division: Voronezh division of Kamelia-Invest LLC.

The photograph of the working day was presented to: economist Petrova A.I.

__________/Petrova A.I./

(signature)

"___" _____________ _____ G.

Responsible for taking photographs of the working day: HR manager Ryabchenko A.R.

__________/Ryabchenko A.R./

(signature)

"___" _____________ _____ G.

Photo of an accountant's working day

This photograph was taken on 03/17/2016 using the method of direct measurements of time spent on the basis of the Manager’s Order No. 147 dated 03/09/2016 in order to study the expenditure of working time during the employee’s working day.

The results are presented in table. 2.

FULL NAME. employee: Makarova S.V.

Employee position: accountant.

Work experience in the specialty: 13 years.

Division: Voronezh division of Kamelia-Invest LLC.

The photograph of the working day was reviewed by: accountant Makarova S.V.

__________/Makarova S.V./

(signature)

"___" _____________ _____ G.

Responsible for taking photographs of the working day: HR manager Ryabchenko A.R.

__________/Ryabchenko A.R./

(signature)

"___" _____________ _____ G.

Photo of purchasing manager's working hours

This photograph was taken on 03/19/2016 using the method of direct measurements of time spent on the basis of the Manager’s Order No. 147 of 03/09/2016 in order to study the expenditure of working time during the employee’s working day.

The results are presented in table. 3.

FULL NAME. employee: Sergeev P.I.

Employee position: purchasing manager.

Work experience in the specialty: 9 years.

Division: Voronezh division of Kamelia-Invest LLC.

The photograph of the working day was reviewed by: Purchasing Manager Sergeev P.I.

__________/Sergeev P.I./

(signature)

"___" _____________ _____ G.

Responsible for taking photographs of the working day: HR manager Ryabchenko A.R.

__________/Ryabchenko A.R./

(signature)

"___" _____________ _____ G.

Stage 3. Processing of results.

The calculation of the duration of the elements (filling out column 3) is carried out when processing the results.

At this stage, column 6 is also filled out and each element is classified. For non-production personnel, the following classification of working time costs was used :

OV - total working time (duration of work shift);

PZ - organization of the workplace and final work (preparation for completing the task, maintaining means of production in working condition during the shift);

OP - operational time (time of direct execution of tasks);

OLN - time spent on rest and personal needs;

NTD - violations of labor discipline rules (lateness, unauthorized absences from the workplace, premature departure from work, etc.).

Based on the data obtained (Tables 1–3), a balance of work activity is created. Table 4 shows the balance of the economist's working time .

Column “Total duration, min.” table 4 is filled out based on the data in table. 1 as follows:

PV = 10 + 15 = 25 (min.);

OP = 45 + 60 + 70 + 40 + 30 + 75 + 65 + 35 = 420 (min);

OLN = 10 + 60 + 10 = 80 (min.);

NTD = 5 + 10 = 15 (min.).

Calculation of coefficient K1 , which shows the share of the cost element in the total observation time:

K1(PZ) = 25 / 540 × 100% = 4.6%;

K1(OP) = 420 / 540 × 100% = 77.8%;

K1(OLN) = 80 / 540 × 100% = 14.8%;

K1(NTD) = 15 / 540 × 100% = 2.8%.

Let's consider the accountant's working time balance (Table 5).

Filling out the column “Total duration, min.” based on the data in table. 2:

PV = 10 + 5 = 15 (min.);

OP = 15 + 20 + 105 + 80 + 75 + 15 + 15 + 45 + 50 + 25 = 445 (min);

OLN = 10 + 60 + 10 = 80 (min.).

There are no violations of labor discipline rules.

Calculation of coefficient K1 , reflecting the share of the cost element in the total observation time:

K1(PZ) = 15 / 540 × 100% = 2.8%;

K1(OP) = 445 / 540 × 100% = 82.4%;

K1(OLN) = 80 / 540 × 100% = 14.8%.

Table 6 contains data on the working time balance of the purchasing manager .

Column “Total duration, min.” table 6 is filled out based on the data in table. 3:

PV = 10 + 35 = 45 (min.);

OP = 5 + 15 + 150 + 50 + 30 + 80 + 45 + 15 + 15 = 405 (min);

OLN = 10 + 60 + 10 + 10 = 90 (min.).

There are no violations of labor discipline rules.

Calculation of coefficient K1:

K1(PZ) = 45 / 540 × 100% = 8.3%;

K1(OP) = 405 / 540 × 100% = 75%;

K1(OLN) = 90 / 540 × 100% = 16.7%.

How are the results of the work of the supervisory commission formalized?

All information must be displayed on a special form. It must contain the following information:

• Title of the document;
• name of the organization or structural unit;
• initials of the specialist being monitored, his position, education and level of training;
• name of the work performed;
• list of assigned tasks.

The question often arises: what to include in the note? After the column with the brief name of the task at hand, for example, working with incoming information, you can note in a note that the employee worked with e-mail and prepared responses to letters. You can also enter any other information that seemed important during the observation process. If the name of the work has a code designation, then this can also be entered into the sheet.

The following information is indicated below the table:

• time spent preparing for work and completing it;
• the time that the employee spent servicing the workplace, for example, turning on the computer or cleaning the desktop;
• time spent on operational problem solving;
• time for breaks.

That is, the form describes the entire sequence of actions of the specialist, even the few minutes he spent turning on the computer.

After the observation sheet has been fully prepared, it is submitted for signature to the head of the structural unit whose employee was under observation. And then it is submitted to the head of the organization for signature.

Results and conclusions

The results are summarized below the table. Here you can determine the time to prepare and complete the work process, the period during which the employee completed the main tasks, as well as the number of breaks. Next, the form is signed and sent to senior management .

One of the important points will be the determination of the working time efficiency coefficient . The formula can be used for this:

K=(PZ+OP+OR)/420 , where

• K – efficiency coefficient,
• PP and OP are the preparation and completion of the work process,
• OP is the amount of time it took to complete the task.

The result is expressed as a percentage , where closeness to a hundred is the best indicator.

Low numbers may cause the employee’s work to be considered insufficiently high quality . Such an employee can be easily replaced or even fired if it is proven that others can handle his day-to-day activities.

Working time photography is a fairly effective tool that makes it possible to qualitatively check the actions of each individual employee. This allows the company to form a team of highly qualified employees who strive to improve results and responsibly perform assigned tasks.

For a manager, a photograph of the working day of subordinates is an effective means of identifying candidates for dismissal , as well as for understanding the picture of what the staff of specialists at the enterprise should be.

However, it is not always worth drawing conclusions based on one test. If your time utilization rate is found to be very low, further research may be warranted .

Learn a little more about workday photography in the video:

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As you know, proper distribution of time to perform assigned duties is one of the main ways to increase labor productivity and work efficiency. Specialists who know how to use working time correctly are able to work as usual, without rush jobs or overtime. But... this is often not enough. If the manager cannot objectively assess the role of each employee in the common cause and distribute the load in accordance with his skills and abilities, the employee himself will not be able to cope. And chaos settles in the company.

Determination of the severity of labor

Analyzing the above, we can once again note that photography is a complex tool. With its help, not only the work activities of the organization’s specialists are assessed, but also their working conditions.

The level of performance depends not only on the efforts of the employee, but also on the arrangement of his workplace, and the proper functioning of the equipment provided. Identification of problems in this part as a result of observation allows them to be quickly resolved.

In addition, the severity of labor is also analyzed. To do this, a labor protection specialist must be present on the commission, since he has the necessary knowledge for a correct assessment. The time that the employee spent, for example, turning on work equipment is analyzed. Outdated technology greatly slows down the work process.

REFERENCE! The analysis can be carried out not only by the commission, but also by the manager. Based on the data received and by virtue of his powers, he can make larger decisions.

Types and stages of implementation

There are several types of PDFs . This can be an individual examination for each individual employee, as well as mass and team photography.

Some workers use the self-photography method , that is, they use a method of self-certification. But this must be agreed upon with management, otherwise such a document will have no meaning.

Individual research is one of the most common FRF methods. This work is carried out to determine the effectiveness of a particular employee. carefully monitors how the specialist works for one working day .

All data is entered into a special form called an observation sheet. Next, this paper is transferred to the manager, who can draw certain conclusions regarding a particular employee.

Mass photography is performed when you need to evaluate an entire department or group of employees . The stages of work in this case will not differ from the previous version. But as a result of general certification, you can see the effectiveness of not only the group, but also individual employees.

It is not uncommon for the person conducting the study to divide work time into periods, in each of which a specific worker is observed. This makes it possible not to create a large certification commission . The data is entered into one general sheet, however, with certain notes in the form of letters.

A team study is no different from a group study . Similar steps are used here, but only the number of people may be greater than in the previous case.

Any type of photograph of working hours, except for self-photography, should be carried out only by management personnel . For this purpose, a certification commission is determined, which may consist of engineers, personnel managers, accounting employees or labor protection specialists.

Most often, when it comes to individual photography, an employee of the HR department is appointed as the person in charge.

The workday photograph map does not always show a clear picture, since quieter periods may be observed on certain days of the week or month. Therefore, it is advisable to carry out certification several times . And enter the average indicators into the final form.

Each specialist who is appointed to conduct certification must first carry out high-quality preparatory work. This will allow you to find out the characteristics of the employee’s work, the specifics of his workplace and other important parameters that influence not the final assessment.

Next, you can begin to evaluate the employee’s work. When creating an individual photograph, the employee is monitored throughout the entire working period, including breaks.

Actions after analysis

Based on the analysis, the General Director can:

1. Reduce or increase wages. For example, when using a group method, it turned out that one had higher performance indicators, while the other was repeatedly distracted. The first one deserves a monetary incentive, while the second one will have their income reduced. This system allows you to further motivate staff.
2. Increase the number of employees. Upon analysis, it turns out that the efforts of specialists are not enough to solve the assigned tasks in a timely manner. The result of identifying such a problem may be the recruitment of additional personnel.
3. Change responsibilities. Time may be spent irrationally due to inadequacy of one's position. For example, the employee has little experience. In this case, he can be removed from his position, but the best solution would be to conduct additional training.
4. Correctly distribute the load. One department may have a lot of work while another has little work. As a result, tasks are evenly distributed.

Working time photography methods help to update equipment and improve the comfort of the workplace. On the one hand, this is not a complicated method, which only takes one day, but the result is a large-scale analysis of the state of the entire production, identifying and eliminating “weak” areas.

What to do after all the tests have been completed

Based on the information received, the manager, depending on the identified problems, can make the following decisions:

• Increase or decrease in salary. For example, the group photography method was used. Based on its results, it became clear that one employee is highly productive, and the second is constantly distracted. The first is given a bonus, and the second's salary is reduced. This system allows you to properly motivate employees.
• Increase in staff. During the analysis, it may be discovered that the efforts of all employees are not enough to complete the assigned volume of tasks. In this case, additional employees may be hired.
• Change of responsibilities. Time may be wasted because the employee is not suited to his position. For example, he may not have enough experience. In this case, it makes sense to remove him from his position. An alternative measure is to conduct training events.
• Correct load distribution. One department may have too much workload, while another may have very little workload. In this case, tasks are redistributed.

Photographing work time can lead to equipment upgrades and a better workplace. This simple method, which only takes one day to implement, provides a lot of vital information about the state of production.

FOR YOUR INFORMATION! A photograph of working time can be analyzed not only by the commission, but also by the manager. The second, based on the data obtained, can make larger decisions.

Timing of working hours and rationing of labor

When calculating increased pay for working on a weekend or holiday, you need to take into account not only the salary, but also incentive and compensation payments. Changes to Article 153 of the Labor Code have not yet been made, but you need to pay “in a new way” and without errors now.

The introduction of industrial robots increases the number of automated workplaces and allows them to be organized in conditions of serial and small-scale production.

In addition, timing is a source that allows you to capture the widest range of information. What could they be?

After we have determined the duration of each type of cost and assigned indices, we bring together the costs of the same name in Table 2.

Analysis of employee photo report results

Having received data from employee self-photos, an HR specialist can:

• develop a strategy to improve employee productivity;
• help them use their working time rationally;
• normalize your schedule and allocate enough time for lunch, coffee breaks, and other breaks;
• understand why the plan for completing tasks is disrupted and identify the employees who disrupt it;
• determine the workload of specialists.

The company's management will have a detailed understanding of where employees' time is spent and on what tasks, which will increase not only their productivity, but also the success of the company.