Glad to meet you again on the blog, friends! Recently my sister came to me for advice: she made a mistake at work, and her boss said that she would have to give an explanation. It is clear that she hoped to avoid fines and other punishments, and she did not want to spoil relations with management. After all, who doesn’t make mistakes sometimes? an explanatory note about failure to fulfill official duties should be drawn up . The next day, the sister took the document to the secretary - and as a result, she escaped punishment! If you also encounter similar difficulties, let’s find out together what nuances to pay attention to.
Why do you need an explanatory note about failure to fulfill duties and will it protect you from punishment?
Any person sooner or later makes a mistake at work. If you do not correct it on time, the question of disciplinary action will arise. It is determined depending on how valid the reason for failure to fulfill duties is. A document in which the employee indicates why he made a mistake or proves the correctness of his actions will help you understand the situation.
Can an explanatory note about violation of your official duties relieve you of punishment? Yes! If it is drawn up according to the sample, and the facts listed in the text support your position, disciplinary punishment will not follow.
Syllabus
In the educational process, planning is also very important. Everyone has a curriculum that they must follow.
Teachers must spend the number of teaching hours indicated in it, the student must attend them, as well as complete and submit the assigned work on time.
“Compaction of material”, failure to conduct a lesson and record it in a journal, and other actions of a similar nature are considered unlawful.
In the case of students, failure to comply with the curriculum can lead to serious problems, including expulsion from the educational institution, so it is worth devoting a sufficient amount of time and attention to compliance with the curriculum.
On what grounds and who writes an explanatory note about failure to fulfill official duties?
According to the law, the manager has the right to request an explanatory note in the following cases:
- the employee made a mistake , which may result in disciplinary punishment;
- the property of the enterprise was damaged , so it is necessary to find out the details of what happened and identify the culprits.
Usually 2 days are given to write an explanatory note. Most often it is required from employees in connection with the following mistakes:
- being late or not showing up for work;
- leaving without permission before the scheduled time;
- failure to fulfill some duties;
- errors in work;
- violations of labor discipline;
- improper performance of duties discovered by a commission or inspection.
An explanatory note differs from a report , which is also submitted to management. The last paper is drawn up when you receive a task, but cannot complete it due to difficulties that have arisen. In these cases, you turn to management to help resolve the issues. If you did not inform a superior person, and later made a mistake, then an explanatory note is written. Unlike a report, you submit it at the request of your superiors, and not on your own initiative.
Explanatory note on illness, example
If a person is seriously ill, then you need to issue a certificate of incapacity for work. In this case, an explanatory note is not required. The remaining options require a written explanation of the “truancy”:
We invite you to familiarize yourself with the list of documents required when selling a car
“To the director of the sports complex “Antey”
Yuryev B.I.
from the security guard
Ledovskikh A.K.
Explanatory letter
Regarding absence from work ___.___._______ year
I, Alexey Konstantinovich Ledovskikh, did not go on my shift for ___.___._______ year because I felt unwell in the morning. I felt dizzy and a little nauseous.
I called an ambulance and a local doctor. He did not fill out a sick leave certificate, deciding to recover on his own for the next duty. I called my partner V.V. Semenov in advance.
and asked him to replace me. I am attaching medical certificates.
___.___._______ city ________ Ledovskikh A.K.
Is it worth writing an explanatory note about failure to fulfill official duties?
The situation when an employee refuses to write an explanatory note is not rare. Are you having trouble fulfilling your responsibilities, but don't want to put your position on paper? By making such a decision, you are making a mistake.
An explanatory note drawn up according to the samples is required when the issue of disciplinary punishment is still being considered. In essence, it is a chance to present events in such a way that they can be interpreted in your favor. But employees think that by agreeing to draw up a document, they are admitting guilt. In fact, the lack of an explanation will work against you - management will draw up an act of refusal, and you are more likely to be punished.
Writing an explanatory note is a right, not an obligation. It was enshrined in 1971: since then, the law has stipulated that an employee cannot be punished for a mistake without giving him the opportunity to justify himself. The rule has also migrated to the Labor Code, and if your employer fines you or fires you without requesting this paper, you will challenge the decision in court.
Who can demand an explanatory note
An explanatory note about non-fulfillment or improper performance of official duties must be personally drawn up by the employee. This type of memo is necessary so that the head of the organization can objectively consider the situation and make a decision on the guilt or innocence of the subordinate.
The manager can request an explanation either orally or in writing. Thus, Article 193 of the Labor Code of the Russian Federation states that the director has the right to demand an explanation from a subordinate if he commits a disciplinary violation. If a written request is submitted, it may be in the form of an order or direction. After it is handed over to the employee, a mark of delivery is given.
Note! It is advisable to send the employee a written request regarding the need to provide an explanatory note. If the case is then considered in court, the manager will be able to easily confirm the fact that he requested an explanatory note from the employee.
However, labor legislation does not establish an employee’s obligation to provide written explanations. Therefore, the employee has the right to refuse to write an explanatory note. However, this fact does not prevent the employee from being reprimanded or fired if his guilty actions are proven.
Types of explanatory notes about failure to fulfill official duties: understand the intricacies
Are you wondering how to write an explanatory note without being punished? First, understand the types of documents:
- an exculpatory version is drawn up when it is requested regarding a mistake;
- an explanatory note is submitted if you provide information on external circumstances (for example, it is not your fault, but you were present during an emergency at work, and your point of view is needed to clarify the circumstances).
In the latter case, it is only important to write the text according to generally accepted patterns, and there will be no problems.
Sample note
For a better understanding of what an explanatory note regarding failure to fulfill official duties is, here is a sample of such a document:
To the director of the credit and consumer cooperative "Sun"
from the manager of branch 17
I, Smirnov V., manager of department No. 17, provide an explanation for the failure to fulfill the plan for November 2021. Having analyzed the situation in connection with the failure to fulfill the plan for November 2016, I found out that this situation is connected with the recent bankruptcy of the consumer credit cooperative “Kopilka”. Many depositors of this credit institution have lost their deposits and, therefore, are spreading false information about the unreliability of other consumer credit cooperatives.
In this regard, the number of clients has halved since November 2021, and many of our clients come to the office demanding the return of their deposits. Therefore, I believe that it is not my fault for not fulfilling the plan. To solve the problem of a decrease in the flow of clients, I undertake to do additional work to advertise the services of our consumer credit cooperative.
The note must be registered in the office. In order to protect yourself from illegal actions of management, it is advisable to draw up an explanatory note in two copies and put a receipt on the second completed form.
How to write an explanatory note so you don't get punished
If you have not fulfilled your job responsibilities in full, correctly draw up a document with explanations. Please note the following rules:
- style - official , business;
- the text contains only facts relevant to the case;
- there is no colloquial vocabulary or emotions in the document;
- the information presented is reliable;
- the paper contains a signature and date.
It is important that the reasons for failure to fulfill duties listed in the text are valid. These include an unexpected doctor's visit, a summons to a court hearing, or the involvement of an employee as a witness. In such cases, you will need to attach supporting documents.
The list of reasons considered valid is not provided in the legislation. The issue will be resolved at the discretion of the employer. Examples of explanatory statements drawn up according to a generally accepted model will help you clearly argue your position.
Explanatory note on why the indicator was not met
Sample explanatory note about absence from work Example: In general, in accordance with the law, absence from work without a valid reason for more than 4 hours is considered absenteeism, which may be followed by dismissal or other disciplinary action. The reasons for such absence can be serious and valid, so an explanatory note in this case will help the employee justify himself to the manager. Before you start writing this kind of explanatory note, you need to carefully analyze the rationale for your absence.
- In the middle of the form is written: “explanatory note”;
- The descriptive part describes the circumstances and reasons that led to the failure to fulfill official duties;
- At the end of the document is the date and signature of the employee.
- Note! If necessary, you can attach evidence of your innocence or only partial guilt to the note. If the disciplinary violation is not only your fault, then you should mention other participants in the incident, but you should not directly blame someone. Sample note For a better understanding of what an explanatory note regarding failure to fulfill official duties is, here is a sample of such a document: To the director of the credit and consumer cooperative “Sun” Antonov V.M.
General Director of MIA-SPA LLC Malinovskaya N.S. Administrator Romashkina V.P. EXPLANATORY NOTE on failure to fulfill the sales plan For September 2021, the MIA spa has not fulfilled the sales plan for services, implementation is about 70%. I, the administrator of the salon “MIA Romashkina Valentina Pavlovna, having analyzed the possible justifications for this state of affairs, came to the following conclusions regarding the reasons: Requirements for registration and deadlines for implementation An explanatory note is one of the types of documents that makes it clear to an official who has all the authority to manage, reasons for failure to complete the assigned work, as well as facts of violation of labor regulations. Explanatory notes can also be used as accompanying messages to various documentation (plans and reports).
Find out how to write an explanatory note correctly from this article.
Administrator /Romashkina/ V.P. Romashkina Everything about the explanatory note and other examples is here. If the person providing the work is dissatisfied with the results of its implementation on the part of the workers, then he has every right to demand an explanation. An employee, by writing an explanatory note about failure to fulfill official duties, will not only increase his chances of smoothing out the conflict, but will also be able, by providing weighty arguments, to preserve his reputation. Contents: Features of drafting Like any document related to internal document flow, an explanatory note is drawn up addressed to the director of the enterprise on a blank white sheet of A4 size.
If there is a form approved by the enterprise for drawing up a note, it is drawn up on it. The explanatory text clearly, concisely and clearly describes the essence of the problem, the reason why this or that incident occurred, and its consequences. The circumstances that caused the situation to arise are also indicated. More detailed information about the rules of penalties can be found using Article 81 of the Labor Code. The text of the note must indicate the specific reasons why the employee failed to cope with his official duties. back to contents About failure to fulfill an order Documents of this kind are tied to certain deadlines that the boss has set for the execution of the order.
After these dates, the order becomes no longer relevant. Therefore, the note must indicate the new deadlines by which the task will be completed. On violation of labor discipline Here it is necessary to indicate those norms and rules of conduct that were violated by the employee in the process of collective work, as well as provide reasonable explanations for non-compliance with the organization’s labor regulations.
Most often, the reasons for failure to fulfill official duties are insufficient work experience, excessive workload, poor health, difficult family circumstances, vague definition of job responsibilities, etc. How to correctly compose a variant of an explanatory note about failure to fulfill duties It is necessary to draw up an explanatory note about failure to fulfill functional duties on a standard sheet A4, you can write a note by hand or type text on a computer.
Rules for writing a paper about failure to fulfill official duties: what to consider
Although there is no strict pattern, stick to the following structure:
- The addressee is indicated in the header , to whom explanations are given: “Director of Rassvet LLC, Petrov Petrovich.”
- From a new line - full name and position of the employee (“from senior salesperson Maria Sergeevna Ivanova”).
- The title of the paper is indicated in the center: “Explanatory” . There is no period after the title.
- On a new line, go to the main part . An example would be the following sample: “09/02/2018 I was absent from work due to being involved in an accident on the road. I am attaching supporting documents."
- Finally, put a date and signature .
If necessary, you will download a sample form and fill it out according to the example. Afterwards, the document will be submitted to management, who will make a decision on the issue.
How to compose correctly
It is necessary to draw up an explanatory note about non-fulfillment of functional duties on a standard A4 sheet; you can write the note by hand or type the text on a computer. However, at the end of the explanatory note you must put your signature.
Such a document must contain the following details:
- In the upper right corner it is indicated to whom the form is being submitted: position, name of the enterprise and full name of the addressee;
- Next is the position and full name of the author of the document. For example, from accountant V. Smirna. ;
- In the middle of the form is written: “explanatory note”;
- The descriptive part describes the circumstances and reasons that led to the failure to fulfill official duties;
- At the end of the document is the date and signature of the employee.
If the disciplinary violation is not only your fault, then you should mention other participants in the incident, but you should not directly blame someone.
An example of an explanatory letter for failure to complete work
If you did not fulfill part of your job duties, do not indicate that you forgot the instructions or were not familiar with them in full . Also, do not write false facts that are easy to verify. If there is no way to justify yourself, admit the mistake, but do not try to blame other employees or management.
Compilation rules
This note is an official document, so it must be written or printed using an informational and business style of presentation. The contents of the official paper should be:
- clear;
- as concise as possible;
- at the same time – capacious;
- specific;
- reasoned;
- does not contain spelling and punctuation errors;
- without distortion of factual data (dates, names, events);
- without lyrical digressions, metaphors, allegories, etc.
It is advisable to prepare the paper on letterhead or using a standard A4 sheet.
Note! The date of drawing up the official letter must be current, since drawing up documentation “retroactively” is contrary to the legislation of the Russian Federation.
It is worth considering that a memo can be used for production penalties, serve as an element of evidence about the employee’s inadequacy for the position held in court, and can affect the future fate of the employee’s professional activities and his career growth, so it is necessary to approach writing carefully. We talked in more detail about the correct spelling of this document in this material.
Example of an explanatory note for mistakes made: write according to the sample
If you make mistakes, describe the situation as fully as possible: indicate the essence of the mistake and its reasons; If necessary, mention that you have done everything possible to eliminate the consequences. Develop an action plan to prevent missteps in the performance of official duties, but do not go too far with apologies. This example will help you write a convincing text:
How do you spell
When writing an explanatory note, the subordinate must present the facts very concisely without indicating unnecessary details. In particular, the note must indicate:
- Confirm your guilt in dereliction of duty or refute it;
- Describe the factual circumstances of the case (date, place and time of the error in the work);
- Indicate your opinion regarding disciplinary action and further work.
Note! The main thing is to indicate in the note the reasons for failure to fulfill official duties, and at the same time it is advisable to find justifying circumstances for your action.
Most often, the reasons for failure to fulfill official duties are insufficient work experience, excessive workload, poor health, difficult family circumstances, vague definition of job responsibilities, etc.
An example of an explanatory note for absenteeism or absence from work
Missing a day of work and subsequent failure to fulfill official duties may result in dismissal. For this reason, the employee is interested in ensuring that the explanation is plausible. It is also important to justify your absence from work: if you were absent for more than 4 hours, it is equivalent to absenteeism.
Trying to come up with a convincing reason? You can refer to a visit to the doctor due to acute toothache, family circumstances, problems with the child at school or in kindergarten. But in any case, the management’s decision depends more on what account you are on than on the text of the note.
An example of an explanation why there were no sales in the store
How much they earn about them without having those same additional services, we can conclude - much less. Why isn't this happening? Most SMB stores don't have scripts. And every time the seller, seeing a new buyer, behaves in a new way, often, in his subjective opinion, evaluating his appearance and other qualities.
He says “Good afternoon!” to one customer, “Hello” to another, and completely forgets to say hello to a third.
Why don't sellers follow through? and who is to blame?
What can and should be done?
One of the most brilliant scientists in the field of management P.
Drucker proposed the concept of management by objectives (MBO) back in the 50s of the last century.
MBO principles: What is its essence? Specific work goals are developed jointly with subordinates and their managers, progress towards them is periodically assessed, and rewards are distributed based on this assessment.
Explanatory note about failure to fulfill official duties
For example, causing damage to work property.
Let's talk about the legal framework. It is important to understand that in the absence of official explanations, responsibility for the violation still cannot be avoided. If the employee does not exercise his legal right to justify himself, this remains his personal problem.
Form of an explanatory note There is no approved form of an explanatory note.
Reasons for failure to meet the sales plan
One of the first reasons for failure to fulfill the plan may be improper sales planning. A plan can only be drawn up after a sales analysis has been completed. This is the most important point when creating a plan, because without it, most likely, there will be no result.
When forming a sales plan, two types of factors are distinguished - external and internal.
External factors include things that an entrepreneur cannot influence:
These circumstances cannot be influenced, but they must be taken into account.
These factors are unstable and constantly changing, so an entrepreneur must be able to quickly adapt to them.
In addition, there are internal factors that can be influenced:
Staff motivation
You will need to spend some resources to motivate employees. They can be both material (presents, monetary rewards, etc.) and intangible (praise, development advice, skills training).
All employees enjoy financial rewards, but managers give greater preference to those enterprises where there is a friendly atmosphere and mutual respect, as well as good relations with management. These things are not directly related to sales, but motivate employees to work.
A negatively-minded team is one of the reasons why sales plans are not met.
Since the reasons for failure to plan mainly depend on motivation, several rules need to be taken into account:
Other reasons for failure to meet the store sales plan:
The lack of buyers can be solved with the help of advertising - you just need to spend a certain amount of money on it. The most effective methods are advertising on the Internet, on billboards and television, as well as on city streets (leaflets and handouts).
Example of an explanatory note for being late:
How to correctly write an explanatory note at work so that you are not punished for being late? If it occurred due to a breakdown of public transport, ask the driver for documentary evidence. It is given in writing, and you can compose the text on paper yourself: all you have to do is sign. But keep in mind that the information can be easily verified by calling the dispatcher.
Didn't get to work on time due to the cancellation of the commuter train? Ask for the relevant certificate at the ticket office at the station.
Many enterprises have a system of electronic passes: the time of arrival at work is noted automatically. In such cases, you cannot do without written explanations, but you will correct the situation if, in agreement with management, you stay late after your shift or during your lunch break.
Explanatory note on non-fulfillment of indicators for 2021
And the behavior of the employer will depend on how well the explanatory note is drawn up. How to write an explanatory note? How to write an explanatory note to your boss at work? When writing, you need to consider the following. An explanatory note reflecting any misconduct or incident is drawn up in free form on a sheet of paper and addressed to a specific official.
Regarding the content, explanatory notes are divided into:
- explaining individual provisions of the work performed (report, project, etc.);
- drawn up in the event of emergency situations: violation of discipline, misconduct, etc.
The purpose of the explanatory note is to conduct an internal organizational investigation into the causes of the event and identify those responsible for what happened, followed by taking measures to impose penalties.
Example of an explanatory note in case of shortage or surplus of goods
If a shortage of goods or funds is detected at the store's cash register or warehouse, an explanatory note is written by the responsible person. The relevant information is entered into the accounting department of the enterprise, and the submitted document is attached to the reporting. The text must indicate that you are the responsible person and undertake to compensate for the shortfall from your salary.
It happens that the entire shift is blamed for a shortage of goods (for example, in a supermarket). In this case, indicate that you have nothing to do with the shortage and that you performed your duties in full.
If surplus or mis-grading is detected, the responsible person must submit an explanatory document. The surplus comes in according to accounting rules.
Explanatory note about an error in work
It is necessary to briefly and succinctly describe the situation - what kind of mistake was made in the work, what consequences this error caused for the organization’s activities. Next, the received text should be signed and sent to its destination. about an error in filling out documents On August 26, 2015, I incorrectly indicated the prices for products in the delivery note No. 432 and invoice No. 564, they were inflated by 10%. The buyer, seeing the inflated prices, refused to accept the goods, and therefore he returned to the warehouse of Alpha LLC.
I admit my mistake. I will try to be more attentive to my work and filling out documents in the future.
More examples of writing an explanatory note about an error:
Example of an explanatory note about non-fulfillment of the work plan: download sample
The job description of some employees provides for the implementation of the sales plan. If you regularly fail to perform, this may be grounds for discipline or dismissal. But first, you will be asked for an explanatory note, where you indicate the following:
- reasons for failure to implement the plan;
- admission or non-admission of guilt;
- recommendations for eliminating the causes.
A sample that can be downloaded from the link will help you cope with the task.
Is the failure to implement the work plan due to external factors that you have repeatedly pointed out? List the numbers of submitted reports. The difficulty is that the employer will probably “forget” about verbal notifications.
Work plan
When you think of planning, the first association that comes to mind is a work plan.
When employed, implementation of the plan is usually included in the job description of employees, so failure to comply with this point may result in punishment, such as disciplinary action or, if repeated several times, dismissal.
In any case, the document that will serve as the starting point for the process of proceedings with the negligent employee will be an explanatory note about the failure to fulfill the plan.
What reasons should be indicated in explanatory notes?
Do you want to correctly compose an explanatory note? Then consider how employers feel about the reasons for being late or absent:
- A story about traffic jams rarely impresses management (the exception is the situation when the traffic jam was caused by an accident).
- A child’s illness or problems in kindergarten are considered valid reasons, as long as you do not abuse them. A working mother of a child under 1.5 years old has the right to periodically be absent from the workplace. According to the Labor Code of the Russian Federation, she is required to provide additional breaks for feeding. Important condition: the time away from the place should not exceed 30 minutes. Also, a working mother is required to write a statement in advance. Parents of a disabled minor also have benefits: they can count on 4 additional days off every month.
- Poor health must be confirmed by medical certificates or by calling an ambulance.
- Absence from work related to participation in a court hearing is also considered a valid reason. But in such cases, you must have a subpoena in hand.
- A utility accident at the employee’s place of residence will be a sufficient reason for absence.
Those that the law defines as force majeure circumstances are also considered valid reasons. These include natural disasters, road accidents, military actions, etc. If you do not show up for work due to factors beyond your control, and the issue comes down to dismissal, the law gives you 30 days to challenge the decision in court.
You can clarify the nuances of submitting an explanatory note about failure to fulfill official duties using the video:
Explanatory note for failure to fulfill the sales plan
When different employee representatives put forward the same demands, they have the right to create a single body to participate in resolving a collective labor dispute.
When conducting it, for maximum objectivity, not only the assessees themselves are interviewed, but their immediate business environment, subordinates and business partners.
If you wish, you can discern the background of this or that question and answer as necessary in the process of working in a team, the lie will most likely be revealed.
I am attaching postal receipts to the explanatory note, which indicate the time of sending my registered letter. And instead of writing an explanatory article, you shouldn’t write an article about how unfairly they treated you.
I was informed about this on Saturday at 12 noon, a day off, by the person in charge at this site.
When hiring for a job at the site, the main condition was to replace cashiers in their absence. Today I couldn’t go to the parent meeting, do I have the right not to write an explanatory note about the reason for the absence? Explanatory note regarding absence from classes on October 22, 2021.
Office memo: samples, types and rules of writing for 2021
In this article we will talk about how to write a memo correctly. Increasingly, in the list of requirements for a candidate for a position, one can find a thesis about a specialist’s communication skills.
This does not mean that the employee is expected to write long and exciting stories about vacations or gossip about neighbors. In the employer's understanding, the employee will need the ability to communicate and clearly formulate tasks for successful cooperation with the team.
One form of such interaction could be a memo.
Terminology
In a company with a small staff, employees often know about the existence of internal memos only by hearsay.
If the entire team is not even a couple of dozen people, then information about all significant events, both those that have occurred and those just about to happen, is disseminated orally.
Although a small number does not mean that the use of written communication is not effective.
The memo itself is an internal document, a form of notification to interested team members about important facts, or containing some information that affects the further work of another department. And although there is no mention of this type of document, and even more so a standard sample of a memo, in labor legislation, its necessity is sometimes dictated by the norms of the Labor Code of the Russian Federation.
Drawing up such a paper would be advisable if you need to inform a colleague in writing:
- about the presence or change in the condition of material assets;
- about changing the work schedule of an individual employee or part of a department;
- about an existing opinion or proposal to make adjustments to the work process;
- about an objection to his actions or intentions;
- about changes in the essence and composition of information used for work;
- about any other fact or event that, in the opinion of the author of the document, potentially affects the performance of his work duties.
In order for a memo to be perceived as a document worthy of attention, it is not enough to simply scribble a couple of phrases on a piece of paper.
Even if the form is not approved by regulations, you should always use standard 6.30–2003 “USD. USORD. Documentation requirements."
This is also true when developing internal forms and securing them in the company’s document management system.
The legislation does not contain the concept of a memo, but its standard form can be developed independently and put into effect by a separate order, based on GOST 6.30-2003.
Difference between memo and memo
Since the practice of preparing official memos does not affect all enterprises, not all specialists see a significant difference between an official memo and a memo. But it is, nevertheless, tangible and has very specific signs:
Document type | Destination | |
Service memo | A member of a team with whom there is no interaction in the “subordinate-superior” form. A colleague of equal rank within or outside the department | Most often it is of an informational or warning nature. It is compiled with the aim of guaranteeing familiarization with the data and further confirmation of one’s own position to management. |
Reporting internal | Addressed either to the immediate supervisor of the author of the document or to higher authorities | It may be of a notification nature in order to warn of the occurrence of negative or irreparable consequences that interfere with work or harm health. It can be drawn up to coordinate the needs of the company or propose measures to reorganize processes. |
External reporting | To a related organization or structure with which joint work is being carried out or an urgent project is being implemented | Usually drawn up for the purpose of notifying the management of a partner organization about violations or failure to fulfill duties by its employees or officials. Less often with offers to encourage or celebrate someone. |
Among the overwhelming majority of workers, there is an opinion that this process of exchanging “papers” is a waste of time and effort in compiling them, because calling and quickly sketching out a picture is much faster and easier.
Their train of thought changes dramatically after the first contact with production situations, when it is necessary to prove the fact of sending relevant information to all interested parties.
Sometimes not only the fate of a disciplinary sanction (possibly very severe, up to and including dismissal), but also the further successful operation of the entire enterprise depends on this.
Types of memos
Due to the fairly free form of presentation, the memo is used in a very wide range of issues and situations. The following will list the most common situations, but this does not mean that this list is exclusive and cannot be supplemented with other items.
Employee to employee
Even if two employees are separated from each other only by a passage between desks, this cannot prevent them from communicating in writing. And to regard this as a work conflict would be completely wrong. Interaction through the exchange of “letters” helps:
- avoid failures as a result of heavy workload and forgetfulness;
- solve the problem of non-fulfillment of duties or untimely transfer of necessary data;
- defuse tense relations, and also transfer the memo to the employee into the category of disciplinary and organizing documents.
These papers can be very different and contain both requests and demands.
For example, if an employee sees that one of the team members is neglecting official functions, then even before contacting the manager, you can send a memo about failure to fulfill official duties to a colleague who is frivolous in his work. This will be more correct and will allow us to prove in the future that gaps in work were not the result of “mutual responsibility” and hushing up the problem.
A memo is a tool for interaction between specialists of the same structural level; it is more correct to use a memo to address the manager.
For write-off
It is rare that any work is not associated with material assets or consumables used for successful work. This entails their damage or loss of quality characteristics, and then you need to contact the supply service to write off old materials and issue new ones.
If wear or failure of objects of labor is the result of natural processes associated with aging or resource depletion, then you can report this to the financially responsible person. The form of notification may be a memo for write-off with a list of items that have lost their usefulness and the reason for refusing to use them.
It’s another matter if the breakdown of their formation was associated with non-standard events or carelessness of responsible employees, then this cannot be done without the knowledge and decision of the authorities. In this case, it is more appropriate to write not a memo, but a report.
For bonuses
Written communication is more often associated with unpleasant events or the exchange of data. Less common are more pleasant reasons for writing a memo - a message about a bonus.
Since a distinctive feature of a note is the rule that it should be sent to an employee of equal rank, it is more correct to send a proposal for an award, drawn up in this way, for example, to the personnel service. Alternatively, you can give the document to the employee responsible for drawing up a draft order on bonuses or presenting a list of candidates to receive cash incentives.
You can address this idea directly to the head of the company, but then it would be more correct to present your arguments in the form of a memo. Check out the sample.
On a business trip
After the need to obtain a mandatory travel certificate for each business trip was abolished in 2014, the question arose of how to correctly record some of the nuances and report on its results. The solution was a memo for a business trip. It is in this form that you can inform the manager about how and when it is planned to carry out the company’s task, as well as set out the results of the trip in a note.
This document is commonly used:
- if the journey to the destination was made by personal or passing transport;
- if you need to report on work on a day off or overtime;
- if it is impossible to accurately determine the actual duration of the business trip based on the attached financial documents;
- if there are circumstances that must be taken into account when calculating daily allowance and reimbursement of expenses or the need for expenses needs to be explained without primary documents.
To some extent, the memo replaced the previously mandatory assignments for business trips and reports on their implementation. Check out the sample.
Memo to the director
Since the manager, most often, is the highest individual management body of the enterprise, it is quite difficult to imagine a situation in which it would be correct to send a memo to the director. In accordance with the principles of the service hierarchy, it is better to submit reports in his name.
The reluctance to title the document submitted to the authorities in this way is, rather, dictated by subjective reasons and emotions. However, it is worth understanding that a memo about a violation of the job description looks illogical.
An option to correctly use the form of a memo addressed to the director is possible in corporations or holdings.
Only in their structure can there be several directors at the same time, equal in position in the organization and not subordinate to each other.
Within enterprises with a straightforward management system and one manager, it is more appropriate to use reports on all production issues that require the attention and approval of the director.
An official note, like any other correspondence, is subject to registration in special accounting journals. It is better to hand it over with a signature on the second copy or in the column of the journal.
Drawing up a memo
To ensure that a person has no doubts about how to write a memo correctly, you can use simple instructions:
- The document is drawn up on a sheet of A4 paper, with the full name and full title of the addressee’s position indicated in the “header”.
- The name of the author of the note is also indicated there, not forgetting to write his position and department.
- Use the phrase “Service Note” as the title.
- Next, you should state the essence of the problem, question, information or proposal in a brief but succinct form, using a business style of writing.
- At the end, you need to put down the date of compilation, the signature of the compiler and his last name.
- To streamline document flow, all outgoing and incoming documents are subject to registration. Therefore, a correctly compiled memo must be assigned a serial number.
For those companies that want to unify the form of an internal memo and establish the general procedure for how an internal memo is written, you will need to issue a separate order for the enterprise. Then the approved writing example will become mandatory for use by all employees of the organization.
Contrary to the general prejudice against the use of memos in communication with colleagues, this document can only have a positive impact on the work process and establish internal interaction. That is why every employee should put aside doubts and emotions, and take it for granted that some issues can be resolved solely through the preparation of written documents.
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Source: https://viplawyer.ru/sluzhebnaya-zapiska/