What is included in the maintenance of housing in the receipt for payment of housing and communal services

It can be said that payment for work in public areas of the residents of the house, as well as in the territories of apartment owners and the territory adjacent to the house, is the maintenance of housing. More specifically, residents of the house pay for:

  • cleaning of public places - putting citizens' common areas in order in accordance with sanitary and hygienic standards, this is also the task of the management organization. Their responsibilities include wet cleaning up to and including the 2nd floor, cleaning the elevator, and cleaning the garbage chute. The stairwells must be cleaned weekly, and the walls and windows of the entrance must be cleaned annually;
  • maintaining order - utility services must monitor the serviceability of lighting in entrances and staircases, carry out routine repairs: plastering, painting the walls of the entrance, sealing cracks;
  • eliminating the consequences of accidents. Accidents can be different: a break in the water supply, sewer or gas supply system. Managers must report them to the necessary services immediately. An electrical cable failure must be repaired within an hour; damage to the roof of a house must be repaired within a maximum duration of a day. It is necessary to replace damaged windows in the entrance in a timely manner;
  • fire safety - installation of fire alarm systems, arrangement of emergency exits, installation of fire shields, the residents of the house pay for all this.
  • technical supervision of metering devices, electrical panels, and other functional elements of housing;
  • seasonal preparation of the facility - the obligation of residents to pay for pressure testing and preservation of the heating system, insulation of windows and doors, cleaning of ventilation;
  • timely cleaning and garbage removal, sometimes a separate line is provided for this in the receipt;
  • maintenance of the working staff - housing maintenance includes payment for management and utilities. The utility company sets its own employee salaries, which residents must pay;
  • adjoining area, its maintenance includes landscaping the area adjacent to the house, repairing children's playgrounds, benches and trash cans.

What is included in the article “Maintenance and current repairs of MKD housing”

The Housing Code of the Russian Federation (Article No. 154) specifies all types of actions that are assigned to management companies. To find out what is included in the fee for the maintenance of residential premises and current repairs of an apartment building, it is enough to open the regulatory act. It states that multi-family buildings must be maintained in proper functional and appearance at all times. This applies to elevators, corridors, entrance areas and staircases. According to the law, employees of the management company or HOA should perform the following on a monthly basis, as necessary and on an approved schedule:

  • renovation of common areas;
  • preparing general house equipment and machinery for the seasons;
  • technical inspection of the current condition of the building;
  • garbage removal;
  • restoration of life support in case of accidents and breakdowns.

Similar obligations are written in the “Methodological manual for the maintenance and repair of housing stock.” They are considered imperative and must be carried out on an ongoing basis throughout the entire operational life. Moreover, each paragraph of the article contains many responsibilities aimed at preventing, diagnosing and eliminating household problems.

The list of service work is extensive and includes active activities throughout the year.

Service list

House maintenance is carried out according to an approved schedule. It is both preventive and emergency in nature. Employees are required to regularly inspect residential buildings and eliminate any detected defects, ensuring proper maintenance of housing. What is included in this payment? Residents finance all types of work carried out on the common area of ​​the house. The responsibilities of employees of management organizations include:

  • technical supervision of premises (inspection of sites, electrical networks, adjacent areas);
  • elimination of breakdowns in water supply, sewerage, heating, electrical equipment;
  • checking the presence of drafts and hoods;
  • coating parts of metal roofing;
  • fixation of drainpipes, elbows, funnels;
  • reactivation and preservation of irrigation installations;
  • insulation of balcony and window openings;
  • adjustment of heating structures;
  • glass replacement;
  • landscaping, sweeping, mowing lawns;
  • cleaning roofs and canopies;
  • waste removal;
  • repair of the foundation, ceilings, doors, walls, canopies, facade, inter-apartment partitions, roofing, flooring, heating, water supply, garbage chutes;
  • restoration of sidewalks, fences, canopies for containers, playgrounds near the house.

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Despite the different nature of the activity in each month, the owners always pay the same fee, regardless of the time of year and type of service in each period of time. The article “Repair and maintenance of housing” includes capital, preventive and emergency work. The amount established by the state includes all repair and construction procedures that are regularly performed by employees of the specialized company.

Main list of services

Housing maintenance services in multi-storey buildings include:

  1. Utilities - these include payments for electricity, gas, hot and cold water, and wastewater disposal.
  2. Lighting of all public areas of the house.
  3. Inspection of premises by members of responsible structural organizations in order to ensure the safety of life and health of residents of the house. This point is stated in Article 154 of the Housing Code of the Russian Federation;
  4. Cleaning of premises for public use, the area adjacent to the house, including carrying out sanitary and hygienic measures.
  5. Heating of residential premises.
  6. Compliance with humidity standards corresponding to standard indicators.
  7. Timely removal of garbage and household waste that is located on the territory of the house, belonging to both residents of the house and entrepreneurs who occupy premises in the residential building.
  8. Compliance with fire safety standards.
  9. The use of improvement facilities is seasonal.
  10. Current and major repairs if necessary - funds for major repairs are calculated separately and entered in a separate column in the receipt. After payment, the money goes to the required fund and is allocated from there for repairs.

This is an incomplete list of services related to housing maintenance that the state is obliged to provide to citizens based on the Communal Code of the Russian Federation. The list of services can be supplemented based on the wishes of the homeowners themselves. In this case, a meeting is held with representatives of the organization servicing the multi-story building. Based on the drawn up protocol, which is certified by the signatures of both parties, the wishes of the residents of the house can be satisfied legally.

Tariffs payable have the right to be agreed directly with homeowners. Instead, representatives of housing and communal services organizations set tariffs themselves, which is illegal.

Important!

Each resident of the house has the right to organize a meeting and check the provided tariffs. Housing and communal services managers do not have the right to refuse a meeting.

Additional services

In addition to additional municipal and utility services, there are a number of additional ones that are not included in the maintenance of the house itself. Most often, fees for such options are charged illegally. Additional imposed services include:

  • services that are not included in the contract and most often are not provided by management structures;
  • services that are included in the contract, but an increased fee is charged for them;
  • charity, remuneration, commissions charged by the management organization;

Article 16 of the Law on the Protection of Consumer Rights states that executive bodies do not have the right to impose their services unless this is provided for in the contract. In case of violation of consumer rights, it is possible to contact the housing inspectorate, prosecutor's office or court with a corresponding claim. Every person has the legal right to protect their interests and protect themselves from fraud in the housing and communal services sector and other organizations.

What is included in the rent, what is it and what does it consist of: list of housing and communal services

Thanks to public services, citizens can receive comfortable living conditions. Their list must be reflected in the agreement between residents and the housing and communal services, HOA or other body. But not every one of us has a copy of the contract at home, so the question arises: What is included in this list of services and what do you need to pay for? Now we will try to consider it in detail and find the answer.

What is rent

Rent is the amount paid monthly by the owner of the property for utilities provided to him.

It is binding and cannot be challenged. It also includes any repair work, building maintenance, and so on. Now you need to figure out what the rent is paid for.

What is included in the rent in Russia, list of housing and communal services


We obtain the necessary resources from organizations that have the appropriate licenses. The main list of housing and communal services consists of :

  1. Cold water supply. The water supplied must be clean and free of germs or any chemical impurities. It should be available around the clock. The maximum permissible break is up to 8 hours per month and no more than 24 hours in case of an accident.
  2. Hot water supply. Not everyone gets this anymore. This water, in addition to the above requirements, must have a temperature from 65 degrees Celsius to 75 degrees. Small deviations from the norm are allowed.
  3. Sewerage. Housing must have a wastewater disposal system.
  4. Heating. In this case, the main factor is the air temperature in the apartment. It should be at least +18 degrees in the room and at least +15 at the entrance. During the heating season, heating may be turned off for no more than 24 hours per month.
  5. Gas supply. Not all houses are connected to domestic gas. But if housing is connected, then it is paid along with other utilities.
  6. Electricity. Interruptions in the supply of electricity lasting 2 hours for two sources and 24 hours for one are allowed.

List of municipal utilities and their characteristic features

These services do not apply to any individual apartments or private houses, but create comfortable conditions for the owners or owners of residential premises, and they are included in the rent.

Here is a list of these services:

  • Repair, maintenance of housing. The main purpose of this function is to maintain the premises in good condition.
  • Major renovation.
  • Garbage removal.
  • Other services. These include cleaning of entrances, elevators, areas around the house, 24-hour security, secure parking, grocery delivery, and so on.

Read more here: what is included in the maintenance, maintenance and ongoing repairs of property. ⇐

Important! These services are not mandatory, but if present, they must be paid at established rates.

Operational services in housing and communal services

These services include:

  • Telephone and landline communications.
  • Internet and television.
  • Intercom.
  • Security and stuff.

Note! Such services are paid only if they are available and used by residents.

Obligations of management companies and housing and communal services

All obligations listed in the contract must be fulfilled by the company so that the contract is not terminated and penalties are applied to the HOA.

The main point of the contract, which must be implemented, is repair work.

They are obliged to provide two types:

  • Current work;
  • Major renovation.

It may be that the house does not need repairs or that the residents want to demolish the poor-quality building. All these points must be reflected in the contract.

Organizational activities include:

  • Control over the supply of all necessary services from authorized organizations.
  • Accepting payments for services provided. Ensuring that payments are received on time.
  • Ensuring safe conditions for residents to use the house, as well as when carrying out repair work.
  • Consideration of complaints from residents.

Additional services

There are also additional paid services that are not included in the maintenance of the house. These may include: security, alarm systems, CCTV cameras. Some companies require illegal fees for various types of services:

  1. Services that are not included in the contract.
  2. Additional fees are charged for services included in the contract.
  3. Collection of mandatory donations for the activities of the organization.

How are utility bills calculated?

This is not as difficult to do as it seems.

The calculation will depend on whether you deign to install metering devices, for example, a water or gas meter.

Meter readings are taken and multiplied by the current tariff at the moment and that’s it. If there are none, the number of people living in the apartment is taken and multiplied by the consumption standard, and then the resulting value is multiplied by the tariff.

More details: tariffs for housing maintenance and repairs, APPP.

If there are meters

To make it clearer, let's look at an example. Let's say you have a separate water meter installed. Then the calculations are made as follows:

  1. You need to take readings from the device and determine how much water was consumed this month.
  2. Now you need to find out the water tariff. Let it be 29 rubles/m3.
  3. The last step is to multiply the amount of water consumed by the tariff, and the amount to be paid is obtained.

Standards per person

If the counter is not installed:

  1. Let's say there are 2 people in a family. You need to multiply two by the required standard, for example, it corresponds to 10 m3 per person, then 2 is multiplied by 10 and the result is 20.
  2. Now the resulting number (20) should be multiplied by the tariff, that is, 20 * 29 (tariff) = 580 rubles.

Other utility bills are calculated using the same analogy.

More information: rates and consumption of hot and cold water per person per month without a meter.

No one is registered, what then

This may disappoint some people, but you still need to pay, and failure to pay can result in a fine. If meters are not installed, the calculation will take place according to the norms for one person, and it does not matter whether he lives in the apartment or not. In this case, counters can help. If they are installed and according to their indications no one has used the resources, then you do not need to pay, but it should be taken into account that not all types of services have meters installed. Hence the conclusion: it is impossible to completely free yourself from paying utility bills.

More information about whether the rent depends on the number of people registered. ⇐

Important! If someone else lives in the apartment instead of the owner, utilities must still be paid.

In a communal apartment

In such an apartment, utility bills are paid based on agreements between residents. However, it happens that they are not achieved, in which case payment is made in accordance with the Housing Code.

Sometimes homeowners agree to pay for services in proportion to the living space they occupy or the number of people living on it.

It happens that homeowners install individual metering devices and the personal account for payment of services is divided.

Then payment will be made based on an individual metering device, as well as for the use of common property.

To avoid controversial situations, residents enter into an agreement that determines the procedure for using the common property.

Situations may arise when residents are unable to agree on payments, then:

  • Heating must be paid in proportion to the share of the total area of ​​the apartment;
  • You should pay for water based on the number of people living in the apartment;
  • They pay for light based on the number of installed lighting devices and their power.

If residents of a communal apartment have serious disputes regarding payment for utility services, they can be resolved through court. It is also worth contacting them when one of the residents refuses to pay utility bills on time, and organizations demand that all residents of the apartment pay off their debts.

Conclusion

Now you know what the rent consists of and why it needs to be paid, and we also figured out how to pay for utilities. Using all the above tips and recommendations, you should not have any problems with this. Learning how to calculate utility bills is very simple. You just need to take meter readings, calculate the amount of resource spent for a given month and multiply by the tariff.

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The procedure for calculating the tariff for repairs and maintenance of a house

The owners of a residential building themselves set their own tariff for paying for housing services. In addition to the payment for living in an apartment, the payment for renting housing is also included in the case of living in a municipal house. These amounts are spent on subsequent repairs and are in the fund set aside for major repairs. The structure of the tariff for repairs and maintenance of a house looks like this:

  • payment for the use of the premises;
  • payment for renovations to shared-use and residential spaces;
  • payment for major repairs for citizens living in an apartment building.

When a certain service is shown as a separate line on a receipt, for example, “for garbage removal,” this can be considered a gross violation. Such items should be included in the general bill as basic services for housing maintenance.

Services included in the tariff must be specified in a separate contract. This amount also includes the maintenance of hired personnel and payment for the maintenance of general equipment used for work in the house and on its territory.

How is the housing maintenance tariff determined?

Every year the tariff is approved at a general meeting of homeowners. If a person lives in a municipal or state apartment building, then in addition to repairs and maintenance, payment for housing provided under a social tenancy agreement is included. Residents of such houses do not receive a receipt for payment for major repairs, since the burden of maintaining the property falls on the owner - the state or municipality.

Tariffs are formed in four areas:

  1. payment for the provision of residential premises under a social tenancy agreement;
  2. fee for current repairs;
  3. payment for the maintenance of common property;
  4. fee for major repairs.

Isolation as a separate item, for example, “cleaning the staircase,” is a violation, since this provision is already included in the expense item for maintaining the premises. In other words, you are charged double for one service.

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What does the repair and maintenance fee consist of?

According to the housing and communal services receipt, money for maintenance and repairs is charged for the following services: the actual maintenance and repair of housing, services for maintaining premises, common property and hiring personnel, services related to repairs. Repairs and maintenance of housing premises are paid based on the housing and communal services receipt. This amount includes all the benefits mentioned above. The resident of the house has every right not to pay for services that are included in the receipt in separate columns, but only if these services are already included in the list of basic ones.

Is housing maintenance fees mandatory?

The amount of accrued utility bills can be reduced in this way: for this it is necessary: ​​organize a meeting of residents of the house, ask housing and communal services managers to justify the amount provided for payment. If you refuse certain works, municipal authorities will be forced to recalculate the amount of payments. Any work that the resident of the house refuses to do, he will be forced to do independently.

Art. 158 of the Housing Code of the Russian Federation indicates that apartment owners must pay for the premises, pay for their housing according to the receipt. If you avoid paying your utility bills, a penalty will first begin to accrue. When the citizen continues to not respond to the accrual of interest on the debt, the utility organization can go to court and the case will be considered in court.

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